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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Saint Joseph, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4303 Commonwealth Court, #2a for the ultimate SONIC experience!
Many customers experienced long wait times, often exceeding 30 minutes, for their orders.
Food Quality
There were numerous complaints about food being cold, overcooked, or not meeting expectations.
Staff Performance
While some staff were praised for their friendliness and helpfulness, many reviews noted issues with rudeness and poor order accuracy.
Order Accuracy
Multiple customers reported receiving incorrect orders or missing items, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of maintenance at the location.
TT
Teresa Trautloff
Feb 12, 2026
5.0
I had a great experience!! The workers seemed genuinely happy!
BG
Brandi Galin
Feb 6, 2026
4.0
Love the drinks and the service.
Sonic has changed their burgers where they taste sweet. Not a fan.
JM
jaelyn marty
Jan 14, 2026
1.0
They took forever. I had one drink. I am sitting here writing the review while waiting for the one drink. It was a sweet tea, one you pour from a spout so not complicated or time consuming.
I am updating this
My tea wasn’t even sweet
The worker inside was rushing about completely over stressed, and I’m not putting her down, but I am saying that this company did not properly staff this location. This experience was extremely disappointing.
BB
Bruce Byrd
Oct 21, 2025
3.0
A couple of weeks ago I went to the Sonic out on South 169 Highway. When I ordered my food my wife and I both want it just a single smashburger, but was told they were out of singles they could only sell doubles and triples and when I asked if I could only put a single Patty on each bun I was told no I would have to buy the doubles. Even further I was told there was no pickles and I thought that's what was one of the things that made us Smashburger what it is! On the bright side as cold as it was there was a young man they had walking around with a tray giving out napkins and condiments hats off to that young man I never caught his name. 🥲
CM
Clayton Mack
Sep 14, 2025
5.0
yummy Smash burgers,I really like the free ones!!!!!