Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Saint James, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 811 North Jefferson for the ultimate SONIC experience!
Location
Hours
Reviews
3.7
562 reviews
5 stars
227
4 stars
125
3 stars
78
2 stars
53
1 star
79
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Service was frequently described as slow and unprofessional, with several customers noting poor communication and lack of attention from staff.
Food Quality
Numerous reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the freshness and taste.
Customer Experience
Several customers highlighted negative interactions with staff, including rudeness and lack of acknowledgment during service.
- SSSJDec 31, 20252.0They have a toilet but they say we don't have one. It's just locked. No decency to just say it's out of order. I am standing in front of the toilet and asked if it's locked, the lady said we don't have a toilet. I was like, did you hear me? And she repeaded the same, sir we don't have a toilet. The service was crap and then food not so good.
- PPPACKDec 14, 20253.0How hard is it to make one hotdog with mustard and one hotdogs with ketchup and mustard? 🤦🏽♂️
- AAAngerMeImpressedDec 13, 20251.0Ordered two peppermint bark brownie shakes. And there was more whip cream than ice cream, and no brownie. Not very happy to not get what I ordered and have to pay that much. Very unhappy
- CCCharli Conner (Charlizard)Nov 1, 20251.0I had ordered food in the app, Isabella brought my food out but didn’t have the drink, she told me to have a great day and I asked where my slush was. She then informed me they had a boil notice and couldn’t make it but could give me something else. Since there was a boil notice, they couldn’t give me a different drink so I requested a refund. I was annoyed she was not planning to tell me this, and I assume was just hoping I would leave without asking. The manager couldn’t do the refund, so she told me to call a number and they would refund my money. When I called that number they offered me a coupon worth $2.50, which I will not be using because I don’t plan to return to a Sonic location after this. I requested to speak to the manager, but he was too busy to speak with a customer and correct the issue. I attempted to call the location's number but the number does not work. I'm very displeased with this situation, as the Route 44 slush was more than the $2.50 they offered as a coupon for a snack…. Which isn’t even what was missing from my order. This isn’t the first time I’ve had issues with this sonic location, but it was definitely the most unprofessional and the manager and workers need to be trained in customer service.
- S3Sierra 3KWOct 24, 20251.0They act stuck up not only that I wanted to pay half cash half debit card . Was told we can't do that never heard of a restaurant not being able to make a split payment.