Wendy's

3.7
983 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2760 Muegge Road, Saint Charles, MO
63303, United States

Hours

Reviews

3.7
983 reviews
5 stars
395
4 stars
239
3 stars
149
2 stars
68
1 star
132

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, stale, or poorly prepared, including dry burgers and overcooked fries.

Service Issues

Numerous reviews highlighted inconsistent service, including incorrect orders, forgotten items, and rude staff interactions.

Cleanliness

While some customers praised the cleanliness of the restaurant, others noted dirty tables and unsanitary conditions.

Customer Service

There were mixed reviews on customer service, with some praising friendly staff while others reported unprofessional behavior and lack of attention.
  • HM
    Heidi Martinez
    6 days ago
    5.0
    Chelsea is absolutely always cheerful and helpful She is definitely an asset to the company
  • JS
    jay scherder
    Dec 19, 2025
    1.0
    I spent $14 on a Baconator meal. It was awful. The burger bun was dry and hard. The meat tasted like it had been cooked hours ago. The fries were stale and cold. The best part of it all was my Diet Coke. Avoid this location.
  • JD
    James Dawson
    Dec 10, 2025
    2.0
    It was obvious the burgers had been sitting out for a while. Very dry. Dirty store. Wouldn't recommend
  • JR
    Juanita Ruf
    Dec 7, 2025
    1.0
    Worst Wendy’s hamburger and fries ever at Wendy’s. We went through the drive through and picked up the food, immediately ate it and it was cold! How can fries be cold st 12:55 in the afternoon? And the hamburger was not goid either! Wow! We regularly eat at Wendy’s and this was awful.
  • SM
    Slo Moe
    Oct 12, 2025
    3.0
    I don’t eat bacon, but a few times at this location my food has come with bacon anyway. I usually don’t make a big deal out of it, but what really frustrates me is that almost every time I visit, they forget my sauces — even after I remind them at the window. Most of the time, it’s the same employee in a blue shirt who looks like a manager handing out the orders. I’ve worked in food service myself, so I understand mistakes happen, but this has been consistent. The staff is generally friendly and the food is good, but more attention to detail would make a big difference.

Frequently Asked Questions About Wendy's

Is Muegge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Muegge Road?

The drive-thru at Wendy's on Muegge Road is open daily from 6:00 AM to midnight.