Taco Bell

3.6
948 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2003 Zumbehl Rd in Saint Charles. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2003 Zumbehl Rd, Saint Charles, MO
63303, United States

Hours

Reviews

3.6
948 reviews
5 stars
373
4 stars
228
3 stars
114
2 stars
41
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including incorrect items, underfilled orders, and unsatisfactory taste.

Cleanliness

The restaurant was often described as dirty, with complaints about unclean dining areas and restrooms.

Ordering Process

Many customers expressed frustration with the kiosk-only ordering system and the lack of assistance for those unfamiliar with it.

Management Issues

Several reviews pointed to poor management practices, including unresponsive staff and a lack of accountability for mistakes.
  • SS
    Simone Simpson
    4 days ago
    3.0
    Yall wrong for this. And thats all I have to say.
  • KW
    Kerstie Whitaker
    Oct 29, 2025
    1.0
    Service is awful. Manager is sitting lobby with his girlfriend and child watching movies and on phone vapeing. Asked him a question his response im not Pepsi
  • KB
    Kelly Brown
    Oct 19, 2025
    1.0
    I got the grilled cheese burrito and they put lettuce, beef, sour cream, and cheese in it. Warm lettuce 🤮. Nothing like the actual burrito. I ordered nachos and got nacho fries.
  • LO
    Lisa O'Neil
    Oct 16, 2025
    1.0
    My family and I eat at Taco Bell often and have even stopped at several across the country on a recent trip. I really appreciate how consistent they usually are. Unfortunately, this location fell really short. No one greeted us when we came in, and ordering was only available through the kiosk. I don’t mind that personally, but some people might prefer a cashier option. The sauce station was also mostly empty except for mild packets, so we had to ask for sauce. The biggest issue with this location is the food quality. My burrito was half the size I normally get, and my family members said their items were underfilled too. Both my husband and daughter ordered chicken items, but 2 of their items had a large piece of steak mixed in, which was a little concerning and suggested things might not be kept separate in the kitchen. Hopefully, this was just an off day for this location.
  • RD
    Ryan Dougherty
    Oct 1, 2025
    1.0
    This franchise location doesnt offer the build your own cravings box on the app anymore when they used to. Greedy franchise.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at this Taco Bell location?

The drive-through is open from 9:00 AM to 3:00 AM on most days, except Thursdays when it closes at 1:00 AM.

What is the address of this Taco Bell?

This Taco Bell is located at 2003 Zumbehl Rd, Saint Charles, MO 63303, United States.