Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Saint Charles, MO, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Saint Charles pizza for any occasion. Call us for pizza delivery in Saint Charles or stop by 2218 1ST CAPITOL DR for carryout to order the best pizza in Saint Charles, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.3
333 reviews
5 stars
142
4 stars
47
3 stars
19
2 stars
15
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold pizzas, undercooked items, and incorrect toppings.
Delivery Problems
Customers experienced significant delays with delivery, often waiting over two hours, and issues with DoorDash drivers.
Cleanliness Concerns
Several reviews raised alarms about unsanitary practices in food preparation, including lack of gloves and handwashing.
Customer Service
Customers expressed dissatisfaction with management's handling of complaints and issues, often feeling dismissed or ignored.
- JAJoe Anderson2 days ago1.0Waiting 2 hours and the pizza was cold and under cooked. Had to throw it in the oven to finish it.
- WBWhitney Brown3 days ago1.0ZERO STARS! My first and last time going to this location. Placed a pickup order online and waited more than 20 mins after the “pickup time” for my food. The unfriendly staff completely ignored me standing there and continued talking amongst each other while making orders for I assume the college campus — which must receive priority over all other orders. After waiting and waiting and barely being acknowledged I left….without my food. The next day I found out they marked the order as picked up and charged me for the food I never got. This is terrible customer service that I refuse to deal with. I won’t be going back, focus on the college since that’s all I heard them talking about while I stood there.
- YSYishai Steineger5 days ago5.0Homie was mad chill. Some fire za. Had no business spitting out some of the best pizza I’ve ever had from papa J. 30 minutes before that jawn closed. God bless ‘em
- AMAshley MadisonOct 31, 20252.0I'm writing to express my frustration with my recent order experience. My delivery took nearly two hours to arrive, and when I called to ask about the delay, the representative I spoke with, Taylor, was very unwelcoming and did not offer any apology or empathy for the situation-even if the delay was beyond her control. The automated system only mentioned that my order was delayed but gave no estimate of how long it would take. This lack of communication and courtesy was extremely disappointing. I had used part of my first paycheck since losing my job last month to treat my son and myself, and this experience was truly disheartening. At this point, I don't feel comfortable ordering delivery from this location again unless I pick up the food myself. I hope Papa John's can address this issue to ensure other customers don't experience the same. Thank you for taking the time to listen, and | look forward to your response.
- PDpatrick dubbsOct 29, 20251.0I rarely leave reviews, but this Papa John’s visit was one of the worst customer experiences I’ve had. I placed on order over the phone before I even got there. Once there I paid for my order, then stood waiting for over 35 minutes. During that time, I watched a manager publicly berate an employee in front of customers — completely unprofessional and uncomfortable to witness. After asking multiple times about my pizza, they finally “found” it sitting off to the side — cold and forgotten. No apology, no accountability. Definitely won’t be coming back to this location anytime soon
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Saint Charles, MO?
Delivery is available from 10:00 AM to 1:00 AM on Monday through Thursday and Sunday, and from 10:00 AM to 2:00 AM on Friday and Saturday.
Does Papa Johns Pizza offer takeout service and what are the hours?
Yes, takeout is offered daily from 10:00 AM until 12:40 AM Monday through Thursday and Sunday, and until 1:40 AM on Friday and Saturday.
Can I order Papa Johns Pizza online or through a mobile app?
Yes, you can order online at Papa Johns website or via their mobile apps available on iOS and Android platforms.
What types of food can I order from Papa Johns Pizza?
Papa Johns offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza provide no contact delivery service?
Yes, Papa Johns offers no contact delivery for the safety and convenience of customers.
Where is Papa Johns Pizza located in Saint Charles, MO?
The restaurant is located at 2218 1ST CAPITOL DR, Saint Charles, MO 63301.
What other services does Papa Johns Pizza provide besides delivery and takeout?
They also provide order ahead service and cater for lunch, dinner, and dessert needs.
Are there any notable nearby places near Papa Johns Pizza in Saint Charles?
Yes, nearby places include Kabab N Kurry (an Indian restaurant), Ooh La La Chocolate Inc. (party supply and wedding planning), and UPS Access Point location (shipping center).
How can I use nearby UPS Access Point location when ordering from Papa Johns Pizza?
The UPS Access Point nearby can be convenient for customers needing to send or receive packages while picking up their pizza order from Papa Johns or visiting the area.
What is a good nearby spot to visit for dessert after dining at Papa Johns Pizza?
You might want to visit Ooh La La Chocolate Inc. nearby, which offers party supplies and wedding planning services, or enjoy some desserts at Papa Johns itself.