Dairy Queen Grill & Chill

4.1
671 reviews
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Business Details

2195 First Capitol Dr, Saint Charles, MO
63301-5803, United States
(636) 724-6040
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2195 First Capitol Dr, Saint Charles, MO
63301-5803, United States

Hours

Reviews

4.1
671 reviews
5 stars
350
4 stars
181
3 stars
66
2 stars
21
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including lack of communication and unprofessional behavior from staff.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and food poisoning.

Cleanliness

The restaurant was noted for being clean and well-maintained, especially after recent renovations.

Pricing

Customers expressed concerns about high prices and perceived value for money, particularly regarding food portions.

Positive Experiences

Despite negative feedback, some customers highlighted positive experiences with friendly staff and good food.
  • ML
    Marie LaMure Cawvey Loomans
    Nov 5, 2025
    5.0
    Simply amazing. Malts and sundaes are fantastic. And at a decent price...
  • LA
    Lisa Avenson
    Oct 18, 2025
    1.0
    Stood at the counter for over 5 minutes and no one asked to take my order or even spoke to me. I realize other members of my party had ordered online so their food was ready and they may have assumed I was part of the order, but they never asked. We were guests in the store and the employees were more concerned with their own problems. This is the worst experience I have EVER had at a Dairy Queen.
  • TI
    tony indelicato
    Oct 3, 2025
    1.0
    My girlfriend and I both got chicken strip baskets, the food was cold and managed to get food poisoning somehow, spent almost 24 hours getting sick and just feeling terrible, never had an issue at other locations also the staff just seemed not to care and were rushy when ordering and everything, I would avoid going to this location.
  • JK
    JoAnne Koch
    Sep 11, 2025
    5.0
    I certainly enjoy DQ ice cream, but, I think it is very overpriced. Thank you COVID
  • AB
    A Bernabe
    Aug 11, 2025
    1.0
    Walking into the newer remodeled DQ with that new sterile decor I felt like I was going in for a colonoscopy instead of for icecream. Way to go on making me feel like Im at a surgical center eating a chocolate sunday!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Saint Charles, MO?

Dairy Queen Grill & Chill is open from 10:00 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday. On New Year's Eve, it closes early at 5:00 PM, and it is closed on Thanksgiving, Christmas Eve, Christmas, and New Year's Day.

Where is Dairy Queen Grill & Chill located in Saint Charles?

It is located at 2195 First Capitol Dr, Saint Charles, MO 63301-5803, US.