McDonald's

3.2
2645 reviews
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Business Details

10805 Saint Charles Rock Rd, Saint Ann, MO
63074, United States
(314) 922-1909
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10805 Saint Charles Rock Rd, Saint Ann, MO
63074, United States

Hours

Reviews

3.2
2,645 reviews
5 stars
793
4 stars
512
3 stars
468
2 stars
242
1 star
630

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and temperature of their meals.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and overall lack of cleanliness.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising helpful employees while others reported rude or unhelpful behavior.

Inconsistency

The location was described as inconsistent, with varying experiences depending on the time of day and staff on duty.
  • BB
    Benito
    Jan 1, 2026
    1.0
    Please managers pay attention to the workers, when someone says “thank you” make sure your employees with a smile said “you’re welcome” that’s way people like chick-fil-A more
  • MM
    Marvin McKelvy
    Dec 22, 2025
    2.0
    10 minutes to get a black coffee. Interacting with the workers is like calling a help line if you know what I mean. Woman working the drive through kept wiping her nose on her bare hand but she kept right on dishing up the hash rounds! 🤮
  • SK
    Scott Kress
    Dec 16, 2025
    5.0
    Fast . Hot
  • RH
    Renonda Hooker
    Dec 10, 2025
    3.0
    I went to this St. Ann location with my son and 3 of my grandchildren and ordered. This evening/night shift is waaaay different from the day/morning shift. After I asked, they told me everything was in my bags. I had a large order so I wanted to ensure I had our food. They young guys were standing there on their phones not paying attention to everything. Once I got home we were missing some of our food and 2 of my grandchildren were missing the sauces to their nuggets. My cookies were hard as if they were microwaved, one of the sandwiches were dry with nothing on them and we ordered a cheeseburger plain, ketchup only and it had pickles and onions. I called and no one answered after several calls. The morning shift is so much different. Food is right and the service is fast.
  • BL
    Briana Long
    Dec 1, 2025
    1.0
    Miserable rude employees threw my order at the counter
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Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours at this location?

Delivery is available daily from 6:00 AM to 3:45 AM.

What are the drive-thru hours for this McDonald's?

The drive-thru is open 24 hours every day, from midnight to 11:59 PM.