McDonald's

3.2
2635 reviews
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Business Details

10805 Saint Charles Rock Rd, Saint Ann, MO
63074, United States
(314) 922-1909
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10805 Saint Charles Rock Rd, Saint Ann, MO
63074, United States

Hours

Reviews

3.2
2,635 reviews
5 stars
791
4 stars
508
3 stars
467
2 stars
241
1 star
628

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

Many reviews highlighted issues with food quality, including cold, stale, or improperly cooked items.

Cleanliness

Several customers noted unsanitary conditions, including dirty restrooms and flies in the dining area.

Customer Experience

Numerous patrons expressed dissatisfaction with the overall dining experience, citing uncomfortable atmospheres and unwelcoming staff.

Inconsistency

The location was described as inconsistent, with varying experiences depending on the time of day and staff present.
  • AT
    Andrea Thompson
    Nov 14, 2025
    1.0
    Why give numbers to people that say "have a seat and we will bring you your food" if they are going to just plop your food on the counter and let it sit there until it's cold? No number called, no bringing to the table... Nothing. Just cold food that I had to guess was mine. Manager or owner just walks around doing nothing, watches people struggle carrying their food and drinks (since apparently trays are not a thing here). Just go to any other McDonald's if you want McDonald's.
  • KJ
    Karen Jones
    Nov 6, 2025
    4.0
    Food was hot. However, I no longer eat McDonald's fries.
  • CW
    Carolyn Waters
    Nov 4, 2025
    1.0
    Went through the drive-through to order food take so long french fries with cold
  • JM
    jerry mckenrick
    Nov 2, 2025
    1.0
    I feel like if you work in an American business you should at least be able to read English. Handed me the wrong order and the ladies in there couldn’t read or speak English well enough to figure out which was the fight order. This use to be “the good” McDonalds on the rock road now it’s equally as garbage as the other location. Dirty, poor service, long waits, and the language barrier makes it even more stressful. They also have not been giving out the monopoly pieces. Hope this place does better
  • DV
    Donna Vogt
    Oct 31, 2025
    5.0
    This mcd has it together, keeps drivethru moving at crucial times, dependable accurate, and efficient with a smile.
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Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours at this location?

Delivery is available daily from 6:00 AM to 3:45 AM.

What are the drive-thru hours for this McDonald's?

The drive-thru is open 24 hours every day, from midnight to 11:59 PM.