CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rolla is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported issues with food quality, including missing ingredients, poorly prepared items, and overall dissatisfaction with taste.
Cleanliness
Numerous reviews highlighted the lack of cleanliness in both dining and restroom areas, with many describing the location as dirty and poorly maintained.
Service Issues
Many customers experienced slow service, incorrect orders, and unhelpful staff, leading to frustration and disappointment.
High Prices
Several reviews mentioned that the prices are considered too high for the quality and quantity of food received.
MJ
Megan Johnson
Feb 14, 2026
1.0
Ordered a cookie that was completely burnt. They gave me a new one, and this was what they considered “not burnt.” The employee said this was their standard. Panera has definitely gone downhill.
SG
Steven Gray
Jan 8, 2026
3.0
The prices are insanely high for what amounts to fast food.
AS
Aprill S
Dec 28, 2025
2.0
We bought an egg and cheese breakfast sandwich and an egg, cheese, and bacon breakfast sandwich this morning. There was hardly any egg on either sandwich and the bacon was so thin you could see through it. The ciabatta was burned partially and hard. I was so disappointed and we were too far away to turn back(we were passing through on a road trip). The food at all Panera bread restaurants have been declining in quality and taste for years and prices have been increasing so we rarely visit this establishment. We thought we would give Panera bread another try. We shouldn’t have. People were nice. Took a bit long for our order, but I am understanding regarding this issue.
JM
James Morrison
Dec 2, 2025
1.0
I've been twice in couple weeks, the first resulted in a credit. After using the credit I'm still disappointed. The staff do not care. It's painfully obvious by the presentation of the food, their attitudes and gossiping about other staff, and the pure filth of the place. Debris build up on shelves, fur on the wall behind the sandwich toaster, soot all over the toaster, and the mens restroom looks like a dingy truck stop out in the middle of no where. Seriously wondering when the last time corporate visited this store and if they even looked at anything when they were there. The condiments by the drink bar have had so much soda spilled in them they are stuck together in clumps. This would be a great store if the staff cared at all, starting with the GM.
SA
Suzanne Ahrent
Nov 14, 2025
3.0
I ordered the group portion of the Autumn Squash Soup, which is my favorite soup!!! The taste was off somewhat. I endured that ok, but my soup was luke warm at best. It was a huge disappointment! Especially considering, I was driving through. I couldn't just pop it in the microwave and heat it up. Otherwise, I typically would recommend Panera.