Customers frequently reported long wait times for orders, especially during busy hours, with some experiencing delays of over 30 minutes.
Food Quality
There were mixed reviews on food quality, with some customers praising the freshness and taste, while others complained about insufficient meat and poor preparation.
Staff Attitude
While many reviews highlighted friendly and helpful staff, there were also instances of rude service and lack of acknowledgment from employees.
Cleanliness
Several customers noted cleanliness issues, including unsanitary conditions and improper food handling practices.
Delivery Issues
Numerous complaints were made regarding delivery mistakes, including missing items and incorrect orders.
SN
shellcea nepean
Dec 29, 2025
1.0
I had placed an order for delivery. Waited for an update on the website, the website still said order received. Called the business 35 minutes later, the lady I spoke with said I was just about to call you, we don’t have a delivery driver tonight, I’ve been trying to have it ubered to you but it’s not working. One, she should’ve called much sooner and two, having my ordered ubered third party is ridiculous. Very disappointed in the service and communication. Had they communicated that delivery was not an option sooner or even blocked the delivery button on the website, this would have not have been an issue.
EE
Express 24Hr Plumbing & Electrical
Oct 14, 2025
1.0
Ferry poor service the nighttime crew doesn’t even seem like they wanna work you and I hate that I come there and I asked for one sandwich and get one kind of bread and then the next day I come there and get another kind of bread same sandwich this is absolutely ridiculous
CR
Coleman Rollins
Sep 30, 2025
1.0
Went thru and got me two of the worse chicken bacon ranch sandwiches I ever had. It didn’t have hardly any chicken, and one had some tunafish in it. Awful. Never well I go back. $20 wasted.
CC
Cheezus Crust
Sep 21, 2025
2.0
Half the time the bottom piece of bread is stiff as a board. You can barely bite through it without the sandwich falling apart or sliding out the bottom.
MG
Marsha Graham
Sep 18, 2025
1.0
Let me start by saying the Staff were so kind and helpful, helped us with our order. We are from out of state, and I was only disappointed by the thin layer of meat on my sub. Me and my husband roast beef big John with only a quarter of meat. I’ve never had a sub with so little meat, and tons of lettuce. With this sub being almost $15.00