Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple reviews highlighted unsanitary conditions, including dirty tables, overflowing trash cans, and a messy kitchen.
Service Speed
Customers consistently reported slow service, with long wait times for food orders, both in-store and drive-thru.
Staff Behavior
Several reviews mentioned rude or unprofessional behavior from staff, impacting the overall customer experience.
Food Quality
While some customers enjoyed fresh and hot food, others reported issues with undercooked items and inconsistent quality.
Customer Experience
Mixed reviews on customer service, with some praising friendly staff while others experienced disrespectful interactions.
FP
Faviola Perez
1 day ago
2.0
This is a message for the owner here!!! At McDonalds Rock Port.
Not a pleasant visit here.
My food was warm but not hot, very nice lady in front but they need help. The entire restaurant needs a deep cleaning, if this is like this in front imagine the kitchen or the freezers ? The floors were greasy and dirty, this has been going on for a long time, you can tell by the accumulation of grease and dust.
WB
Wilson Broughman
2 days ago
1.0
Kiosk ordering socks, placed a simple order no special request just a Extra Value meal my number was never called but several people who ordered after me got served. I left went across street and ate
MT
Mitch Thomas
2 days ago
3.0
Today was understaffed and was slow. 15 min for order. Food was fine. Typically dont have issues here but today not great
CH
Cassidy H.
Nov 1, 2025
3.0
Went through the drive through last night on Halloween and nobody was answering. It was around 11 pm, and it stated they close at 12 am. We pulled up to the window to see if anybody would come up to it and some worker just walked by and glanced at us like he didn't see us (he did). Then we saw that there was another worker just standing around in the lobby with some family in there (probably his own). We tried going in and it was locked. Like come on... if you guys are closing early at least turn off the damn lights so people aren't wasting their time.
WJ
Whitney Jones-Mendez
Oct 12, 2025
1.0
Their kitchen is a disaster. Whole restaurant is dirty. No hair nets no gloves used while preparing any orders. Over all didn’t feel comfortable eating here.