Wendy's

3.6
984 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9604 Manchester Road, Rock Hill, MO
63119, United States

Hours

Reviews

3.6
984 reviews
5 stars
378
4 stars
250
3 stars
135
2 stars
70
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers experiencing long wait times and incorrect orders.

Food Quality

Customers reported issues with food being cold, incorrect, or poorly prepared, with some expressing disappointment in the taste and freshness.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors, as well as unkempt food preparation areas.

Operational Hours

Customers noted discrepancies between posted hours and actual service availability, leading to frustration when the restaurant was closed or not serving inside.

Speed of Service

Many customers experienced excessively long wait times both in the drive-thru and inside, often leading to dissatisfaction with their overall experience.
  • TW
    Tara Williams
    Jan 4, 2026
    4.0
    3 stars for atmosphere because I went through the drive thru and the outside was decent. 4 stars for service because I believe the attendant was multitasking and I didn't know if she was speaking to me or her team member so there was awkward repeating and clarifying, but I wait long after I drove around and paid. 4 stars for food because the containers for the salads have been reduced to half of the size prior to tariffs 😆
  • CP
    Charles Peterson
    Dec 30, 2025
    1.0
    I can't rate the food because I can't get any food, it's 8:15 and the dining room still isn't open this happened to me multiple times, done coming to this location you need a new staff
  • YY
    Yuri
    Dec 9, 2025
    1.0
    I went thre at 11:05 PM, Google Maps says it was open till midnight, but it was closed when I got there, all lights were off, but there were on employee there. So either to try put the wrong info or they decided to Close earlier with no warning. No going back there.
  • WH
    William Hogan
    Dec 8, 2025
    1.0
    Maybe they don't understand me. Not sure why I order a baconator and I get a burger that is not a baconator. Not an isolated incident.
  • ZZ
    Zach
    Nov 23, 2025
    1.0
    This place is literally trash, a hang out for scrubs not a restaurant. They take forever to serve you cold food, without a smile. I mean I get it, fast food industry sucks, but if you didn't dream of being a burger flipper, why be one?

Frequently Asked Questions About Wendy's

Is Manchester Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open daily from 6:30 AM to midnight.