Wendy's

3.6
982 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9604 Manchester Road, Rock Hill, MO
63119, United States

Hours

Reviews

3.6
982 reviews
5 stars
378
4 stars
249
3 stars
135
2 stars
72
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported incorrect orders, missing items, and issues with food quality.

Slow Service

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant.

Cleanliness

Several reviews noted unsanitary conditions, including dirty tables and floors, as well as unkempt food preparation areas.

Food Quality

Feedback on food quality was mixed, with some enjoying the food while others found it cold, dry, or not fresh.
  • CC
    Cassidy Canady
    Nov 7, 2025
    1.0
    Waited in line for over 30 minutes with only 3 cars ahead of me… ridiculous
  • HH
    Hailey
    Nov 2, 2025
    1.0
    The most rudest people I have ever met, she didn’t want to take our order and whenever she did it was wrong. Didn’t listen to whenever we told her it was wrong. For context it was 11:30am, and nobody was in line but us…
  • VN
    Valery Natalia
    Oct 24, 2025
    1.0
    Today, October 24, I wanted to eat at the establishment and they didn't let me get to the door to tell me that there was no service to eat inside when I ordered it in my car they were very rude people and they were not at all friendly when responding to my order
  • DD
    Drmordica
    Oct 17, 2025
    1.0
    Sat in drive through for 20+ minutes.. love spending my entire lunch break having to wait on “fast food”
  • RS
    Rebekah S
    Oct 12, 2025
    3.0
    The jr bacon cheeseburger was one of my favorite burgers, and I really like Wendy’s fries. They’ve changed the bacon, it’s just not as good. I was surprised to find the twofer jbc on the value meal menu, and I had a free bday frosty. So, it was worth the out of the way drive to check up on an old favorite :)

Frequently Asked Questions About Wendy's

Is Manchester Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.