CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, St. Louis Bread Co. is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, St. Louis Bread Co. Richmond Heights is here with warmth and welcome. St. Louis Bread Co.. Food as it should be.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Customers reported inconsistent food quality, with issues such as cold meals, missing items, and unsatisfactory portion sizes.
Management Issues
Many reviews pointed to poor management and staffing problems, leading to disorganization and frequent shortages of menu items.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed the food when it was prepared correctly.
DB
danijela boric
5 days ago
1.0
We love Panera. But not this Panera. The rudest staff. Confrontational with customers, unfit to read the order and ensure it’s complete. The food prep area and window for serving was filthy. The manager on shift was sweet and offered reassurance that she would pack our order. Out of the 12 items she packed three. Close the doors until you find people who care to show up and care about other people. Really- and if the management is reading- this is a reflection of you as well. You know these things are happening, do better.
DA
Deriyan Alexander
Dec 30, 2025
1.0
The cashier Dakayla was very rude and did not care for her job like a long wanted to be there. She was no help and did not want to take my order. They filled up my food halfway and didn’t give me all of my bread. The lady who was cooking in the kitchen with a red shirt, Was very rude and did not care. She didn’t even want to give me the bowl that I ordered and try to give me something that was cheaper until the man went to go get it after she said they didn’t have it. Just for her to only fill it up halfway. After dealing with the cashier and the cooks, I just left. I need to talk to a manager or someone who can deal with my problem. I normally don’t get treated like this at a Bread Co. But somehow, I go to this one and this is what happened. This place has very bad customer service. The manager on duty nowhere in site. The lady who was making the food, had a very bad attitude with a smart mouth, She do not need to be working with customers.
TR
Tim Ruppert
Dec 14, 2025
1.0
Constantly "sold out" of things. Super slow service, Constantly getting bumped on the wait list after ordering, long wait time after ordering.
SR
shemika russell
Dec 12, 2025
1.0
i waited 45 mins for my food . when i got my order my soup and sandwich was cold . the resturaunt is freezing and i came in for hot soup . i felt it was faster to warm
my own food rather them let a staff member know im afraid i will wait an additional 20 mins for my food reheated . will not return to this location
ES
Elena Sulina
Dec 4, 2025
1.0
I told the girl at the register no bacon and was told oh good cause we out of it.
I guess they found some and gave it to me INSTEAD of dressing.
Frequently Asked Questions About St. Louis Bread Co.
Does St. Louis Bread Co. accept reservations?
No, St. Louis Bread Co. does not accept reservations.
What types of meals are served at St. Louis Bread Co.?
St. Louis Bread Co. serves breakfast, lunch, brunch, and dinner.
What are the operating hours of St. Louis Bread Co.?
The cafe is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Can I order delivery from St. Louis Bread Co.?
Yes, delivery is available daily during operating hours, from 6:00 AM to 9:00 PM except on Sundays when it starts at 7:00 AM.
Does St. Louis Bread Co. offer online ordering or Rapid Pick-Up?
Yes, customers can order online for Rapid Pick-Up or delivery through the Panera Bread website.
What payment methods are accepted at St. Louis Bread Co.?
St. Louis Bread Co. accepts American Express, Cash, Discover, MasterCard, and Visa.
What is the dress code at St. Louis Bread Co.?
The dress code is casual.
Which nearby places can I visit before or after dining at St. Louis Bread Co.?
You might want to check out Walgreens for pharmacy or convenience items, or Lash Loft Salon and Spa for beauty treatments nearby.
Are there medical facilities near St. Louis Bread Co. in case of emergencies?
Yes, nearby medical centers include Medpro Medical Testing Center and Total Access Urgent Care - Richmond Heights.
Where can I find transit-related services near St. Louis Bread Co.?
There are several nearby ATMs such as Bitcoin ATM Teller Clayton - Coinhub and First Bank ATM inside Walgreens, which can be convenient during your visit.