Dunkin'

3.5
573 reviews
Decked Out Lattes
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Business Details

1754 S Hanley Rd, Richmond Heights, MO
63117, United States
(314) 341-1359
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Richmond Heights, MO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1754 S Hanley Rd, Richmond Heights, MO
63117, United States

Hours

Reviews

3.5
573 reviews
5 stars
234
4 stars
109
3 stars
59
2 stars
38
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and poor communication from staff.

Food Quality

Many reviews mentioned subpar food quality, including stale donuts and poorly prepared sandwiches.

Customer Experience

Several customers expressed dissatisfaction with the overall customer service, citing rude staff and lack of attention.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.

Inconsistency

Customers noted a lack of consistency in product quality and service, with experiences varying widely from visit to visit.
  • AF
    alena Fikus
    Dec 1, 2025
    1.0
    **“Very disappointing service. The cashier stood there with a blank poker face and didn’t bother to clarify my order. I asked for a regular donut and then added two donut holes. I walked through the snow to get there, and when I got home, I realized they gave me ONLY the two donut holes and completely ignored the donut I asked for. I don’t know if she wasn’t listening, didn’t care, or just chose not to ask, but this attitude is unacceptable. If something is unclear, a cashier should clarify instead of making assumptions. Very careless and unprofessional service.”**
  • VJ
    Veronica Jones
    Dec 1, 2025
    5.0
    It's a Dunkin, it's not a gross one.
  • TT
    Tati
    Nov 28, 2025
    3.0
    On 28 nov 2025 approximately 5:10p I ordered a medium toasted white chocolate signature latte, hot. When the associate tried to hand me an iced drink, I inform him that's not what I ordered. I ordered a hot drink. He says it doesn't come hot. But that is a lie. Even the app says it can be ordered hot. It was less than 40°F outside, why would I want an iced drink. And wouldn't it be better to tell me at the speaker box if a drink can be hot or not? Regardless he lied to me and I'm disappointed and went to get coffee elsewhere before work.
  • FD
    Fonda Dean
    Nov 28, 2025
    3.0
    Once again I can't give you five stars because you guys won't move a store closer to 270 and West Florissant or 270 and New Halls Ferry in Ferguson Missouri please consider that
  • CH
    Chasroy Hein
    Nov 21, 2025
    3.0
    Tasted already made like gas station sandwich
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Richmond Heights, MO?

Dunkin' in Richmond Heights is open Monday through Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' in Richmond Heights offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at its Richmond Heights location.