Subway

3.7
599 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Raytown Subway® Restaurant at 9305 E Gregory brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9305 E Gregory, Raytown, MO
64133, United States

Hours

Reviews

3.7
599 reviews
5 stars
247
4 stars
148
3 stars
90
2 stars
30
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, slow service, and lack of attention to customers.

Food Quality

Customers reported inconsistent food quality, including burnt bread, skimpy toppings, and missing ingredients.

Inventory Problems

Frequent complaints about being out of key menu items, including bread and toppings, leading to customer dissatisfaction.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the restaurant, including dirty uniforms and unclean dining areas.
  • RR
    Raygan Renner
    Dec 19, 2025
    2.0
    What was pictured on the website for online order at $16 vs. what I received… 😬 Hardly any meat or avocado, and the veggies were soggy. Not impressed with the quality this go around.
  • EB
    Ever Benavidez
    Dec 16, 2025
    1.0
    They never have shi
  • RF
    running funk
    Sep 27, 2025
    2.0
    Dear God, probably one of the worst subway experiences I’ve ever had. And looking at the reviews, something has gone seriously awry at this location. I’m not sure whether it’s management or staff but when I went on a Tuesday night, they were out of everything. They completely disregarded a guy who had either called an order or order through his app, they clearly didn’t have his order completed and instead of working on it, completely disregarded him. He went outside in his car. The four of us inside waiting for our food waited for absolutely forever, and I don’t wanna say the workers were rude, they just seem to know they we’re slow and didn’t have anything we wanted and just seemed more flippant than anything, which is disappointing. Meanwhile after 25 minutes (yes I was still waiting in line), the dude in the car comes back in, the lady behind the counter basically ignored him. I finally got my food. I have no clue whether he did. And I don’t know what the hell was going on with the bread, but we opened our sandwiches up in the car and when we took a bite of the bread, it crumbled into dust all over the car. Honestly, it was just ludicrous. Unfortunately, for them, there is a perfectly legitimate and clean, respectful Jimmy John’s across the street. The recent negative reviews and the sheer amount of failures here suggests management but what do I know. I’m not giving this review to bring them down, but for management to read they need to do better. You have issues with staff, speed, customer service, inventory and food quality. Do better.
  • JS
    Jesse Specht
    Sep 19, 2025
    1.0
    The guy with the red beard is the rudest employee I have ever come across and I will never be back. I hope he knows I am doing everything in my power to talk to an actual human being about my experience today. Enjoy your job while you have it
  • FK
    Frank Kimmons
    Aug 22, 2025
    1.0
    Ordered a salad bowl, only filled it half way. Charged me almost $10. And to top it off they had No Forks to eat it with!

Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 9305 E Gregory, Jackson, Raytown, MO 64133, USA.

What are Subway's hours of operation?

Subway is open daily from 9:00 AM to 10:00 PM.