Chipotle Mexican Grill

3.5
1732 reviews
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Business Details

9205 E State Route 350, Raytown, MO
64133, United States
(816) 743-0284
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Raytown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9205 E State Route 350, Raytown, MO
64133, United States

Hours

Reviews

3.5
1,732 reviews
5 stars
671
4 stars
369
3 stars
192
2 stars
121
1 star
379

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Food Quality

Customers reported inconsistent food quality, with issues such as small portions, lack of flavor, and even food safety concerns.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unsanitary conditions in both the dining area and restrooms.

Availability of Items

Many customers noted that the restaurant often ran out of key ingredients, leading to dissatisfaction and longer wait times.

Management Issues

Several reviews pointed to poor management practices, including lack of staff training and inadequate preparation for busy hours.
  • PG
    Porshe Garner
    4 days ago
    1.0
    This chipotle location service is not the best , lines are not that long, but moving extremely slow and with just a couple of workers
  • TW
    Tracy Williams-Lindsey
    Nov 10, 2025
    1.0
    ⭐ 1-Star Review – Never Coming Back to This Location I visited the Raytown Chipotle on November 8th around 4:20 PM during my dinner break, and this was my second and last visit. The first time I came, the meat was completely unseasoned and I spent almost 45 minutes waiting in line. This time, the place wasn’t even busy, yet service was painfully slow. I ordered a barbacoa bowl with rice (no beans), double peppers and onions, hot sauce, corn, and lettuce. The guy behind the counter barely gave me 10 tiny pieces of meat. When I asked politely for a bit more, he added maybe two small pieces. Seriously? For the price Chipotle charges, that’s unacceptable. Even the cashier could tell I was frustrated. I told him this would be my last visit to this location because the service was terrible and the portions were ridiculous. I’ve been to other Chipotle locations that had twice the crowd and moved twice as fast—and they actually serve fair portions with flavor. From now on, I’ll stick with the Lee’s Summit (both locations), Grandview, and Overland Park locations. They know how to treat customers right and get orders done efficiently. Raytown location—do better. My unique code is 168 001 100 181 010 439 18. I will never visit this location again. Disgraceful!!!
  • AT
    Anita Thomas
    Nov 10, 2025
    1.0
    This location is not clean. The smallest portions of meat and other toppings. This will be the last time I visit. I feel robbed.
  • KB
    KELLY BAILEY
    Nov 9, 2025
    1.0
    The line here is normally long but today the line was LONG, it moved SO SLOW, the people working were NOT LISTENING OR PAYING ATTENTION AT ALL!!!!! This was the most horrible experience I've ever had at this location! If you want the food right and fast this is definitely NOT the place to go!!!! I asked for a side of Queso and I got a half cup and when I checked out I asked for a side of chips and I asked her to fill up the queso and she was very confused! I said if I have to pay for it I want a full cup!" Then she forgot to ring up my chips and instead of just giving them to me (since it was her mistake) she made me pay for them separately!!! They did not listen to the things I wanted in on my bowls and I was over repeating myself so my friends bowl didn't get everything it was supposed to!!! This is the worst experience at this location ever!!
  • ST
    Shay Triggs
    Nov 3, 2025
    2.0
    Store was not clean. Overcharged for a food item that is not on the menu. Personnel/ manager very argumentative regarding the over charge. Prices for items not listed or correctly.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Raytown serve?

Chipotle Raytown serves customizable Mexican-inspired fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill in Raytown?

Chipotle Raytown is open every day from 10:45 AM to 10:30 PM.