Customers frequently reported slow service and long wait times, particularly in the drive-thru, with some experiencing rude or dismissive staff.
Food Consistency
Many reviews highlighted issues with food quality, including melted ice cream and incorrect orders, leading to dissatisfaction.
Customer Experience
While some customers praised friendly staff and good food, others expressed frustration over poor service and cleanliness issues.
Product Enjoyment
Despite the negative feedback, several customers enjoyed the ice cream and specific menu items, indicating a divide in product satisfaction.
Cleanliness Concerns
Multiple reviews pointed out cleanliness issues within the establishment, affecting overall customer perception.
DD
dick dongler
Nov 2, 2025
2.0
I like the blizzards better the way they used to make them usually they dumped them upside down but I found out why they quit doing that they don't mix the toppings in anymore it was all in the top 1/8 of the cup the rest was just ice cream and cost of arm and a leg nearly 7:50 for a medium with half a candy bar slightly broken thrown on top
JV
Johnny VonHolt
Oct 19, 2025
1.0
Ordered through the phone app and when we picked up our food we noticed several items were missing. When we asked about it, the staff said they were out and couldn’t issue a refund because it was placed through the app. I asked if they were planning to mention that, but they just shrugged it off. Overall, a really disappointing experience and the staff didn’t seem to care. We’ll be going somewhere else next time.
MS
Mark Schneider
Oct 11, 2025
5.0
We had blizzards and they were nice.
VV
Vanessa
Oct 3, 2025
1.0
I have no clue what's going on with this place but it'll be the last time I go there. Today I ordered 3 blizzards and they were all soupy and messy. I've gone in the past and they have always done the flip. I didn't think anything of it when they didn't do it today but I sure understood when I seen the melted ice cream. Waste of money and time, it took so long to get that. Ridiculous, now that I see how everyone's been critiquing this establishment, I still don't see any sign of making it right. Oh "I'm sorry" isn't helping the issue.
DH
Darian Hawkins
Sep 7, 2025
1.0
Worst service I've ever had in any restaurant. The employees were not professional at all. I drive for Uber Eats. It took them 30 min. to get me a chicken strip basket. 2 groups of people who came in after me got there food before me. My order was placed online. If I was manager I would replace whole crew. Or resine. Uber Eats PRO. DARIAN HAWKINS
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Raymore serve?
Dairy Queen Grill & Chill in Raymore offers soft-serve ice cream, signature shakes, burgers, and fries as part of its classic fast-food menu.
What are the opening hours of Dairy Queen Grill & Chill at 400 N Foxridge Dr?
It is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in Raymore provide drive-thru service?
Yes, this location offers a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly and welcoming to children, offering booster seats, high chairs, and kid-friendly menu items.
Does Dairy Queen Grill & Chill offer outdoor seating and WiFi?
Yes, it has outdoor seating available and provides free WiFi for customers.
Can I order food online from Dairy Queen Grill & Chill in Raymore?
Yes, you can place orders online for pickup through their official website.
Are birthday ice cream cakes available at Dairy Queen Grill & Chill?
Yes, the location offers ice cream cakes that can be ordered for birthdays and special occasions.
What nearby places can I visit before or after enjoying treats at Dairy Queen Grill & Chill?
Nearby, you can visit Raymore Dairy Queen for more ice cream options, Studio 58 for beauty and hair salon services, or Bing Coffee if you're looking for coffee or bubble tea.
Is there a place nearby where I can get pet grooming services?
Yes, Dogs Arf Us, a pet groomer, is located close to Dairy Queen Grill & Chill for your pet care needs.
Where can I find a market or grocery store near Dairy Queen Grill & Chill in Raymore?
Sweet Meadows Natural Market, a health food store and supermarket, is nearby for grocery shopping.