Dairy Queen Grill & Chill

Reviews

• TD

  T DW

  Jan 3, 2026
  1.0
  Your lights in dinning area were dark and seemed like you were closed. Should of known service would be bad too. So because your ice cream is so soft even blizzards. For years When I order i always ask them to make my blizzards and put it in the freezer, and i will get it after i eat.. Last few times they didn't and last night they told me they couldn't do that because they have to serve it fresh. But your fresh is to soft shake like that it turns like milk by the time I got home. ( it was freezing out too but icecream was melted before i left. And the food. 1. You need to change oil because the fries and chicken were too crunchy. 2. The ranch cup for dipping was half full, not enough for a 3 piece chicken meal. When you ask for another ranch they charge you. ( how cheap is that ) 3. burger tasted like they microwaved it over all worse food ever eaten at this store. Thank you we will be saving money now and you lost grandparents with 10 grandchildren that when we have them dairy queen was our go to place. We'd be better off serving ice cream at home then buy a cup of sugar milk that taste nasty after Meilting. Plus if your employees are not costumer savee then your stores are going to loose alot of sales.
• PS

  Patricia Smith

  Dec 31, 2025
  1.0
  Tonight I stopped at Dairy Queen around 430pm. I ordered the new $7 onion burger meal which comes with fries,drink,sundae. When my food was delivered I opened my burger to see old hard meat cheese that wasn't melted it was cooked into the meat and hard. 2 pickles no mayo,mustard or ketchup amd zero onions. Its supposed to have those French fried onions. So I return it to the counter. I show the cheeseburger to the girl behind the counter explain it's missing the French friend onions and the sauces. She says to me "what would you like me to do about it?" I looked at her stunned and said I would like another burger made correctly please. I am brought a new cheeseburger this time it has mustard,mayo,fresh meat and cheese plus pickles but the French fried onions were still missing. At this pointi am upset I am hungry. My Son goes up to the counter because I figured I may never get the right burger they give him a tiny pinch of onions. I dump those on and eat my food. That burger was beyond dry. Dairy Queen used to grill the burger over a flame grill they used to be fresh and juicy. These are dried out hocky pucks. My fries were hot and freshly sundae had the smallest amount of hot fudge I have ever recieved. My Mom and Son enjoyed thier chicken strip baskets. I hadaterrible experience. It seemed like none of your workers have any clue what they are doing. They need to pay attention and make sure orders are correct.
• DD

  dick dongler

  Nov 2, 2025
  2.0
  I like the blizzards better the way they used to make them usually they dumped them upside down but I found out why they quit doing that they don't mix the toppings in anymore it was all in the top 1/8 of the cup the rest was just ice cream and cost of arm and a leg nearly 7:50 for a medium with half a candy bar slightly broken thrown on top
• JV

  Johnny VonHolt

  Oct 19, 2025
  1.0
  Ordered through the phone app and when we picked up our food we noticed several items were missing. When we asked about it, the staff said they were out and couldn’t issue a refund because it was placed through the app. I asked if they were planning to mention that, but they just shrugged it off. Overall, a really disappointing experience and the staff didn’t seem to care. We’ll be going somewhere else next time.
• MS

  Mark Schneider

  Oct 11, 2025
  5.0
  We had blizzards and they were nice.

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