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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Poplar Bluff, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 214 S. Westwood for the ultimate SONIC experience!
Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Service Quality
Feedback varied on service quality, with some praising friendly staff while others noted rudeness and slow service.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others experienced cold or poorly prepared items.
Health Concerns
There were serious concerns raised about food safety and health issues, including reports of food poisoning and unsanitary conditions.
Parking Issues
Customers frequently mentioned problems with broken ordering screens and limited parking availability.
DD
DIMPLES
5 days ago
1.0
This location has the worst customer service in town.
AS
Alison Shipp
Nov 12, 2025
1.0
i love this sonic and their food, however they constantly mess up my orders and never give me the sauce that i ask for. i feel like it’s a waste of my money.
SS
Sheila Stinson
Nov 11, 2025
5.0
Good service, good food.
BJ
Brittney Johnson
Oct 30, 2025
1.0
Seriously rude to me and I'm pregnant, you get a few free sauces with an item. I got a burger and blast with a gift card, I used all that was on it but 8 cents. I got my order brought out and my sauces weren't in the bag, my server had walked away and it was on the ticket. I pushed the button to let them know my sauces were missing and was polite, he said to hold on for his manager. She was very rude and said it's 25 cents per sauce. I said I'm not ordering sauce, it was missing from my order and I am just wanting to get them please. She said the app doesn't charge but they do and to have a good day.