McDonald's

3.4
2114 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
550 E Hwy 53 And 142, Poplar Bluff, MO
63901, United States

Hours

Reviews

3.4
2,083 reviews
5 stars
723
4 stars
387
3 stars
381
2 stars
210
1 star
382

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers frequently receiving the wrong items or missing food from their bags.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and polite to rude and unhelpful, contributing to a negative customer experience.

Food Quality

Several customers noted that the food was often cold, stale, or not prepared fresh, leading to dissatisfaction with the overall dining experience.

Cleanliness and Atmosphere

While some customers praised the cleanliness and atmosphere, others reported unsanitary conditions and a lack of attention to maintaining the dining area.
  • TH
    Tricia Heideman
    Nov 3, 2025
    5.0
    No salt on fries, bummer 😕
  • AK
    Andrew Kumala
    Nov 2, 2025
    5.0
    Service was really prompt, really friendly. We dined in and the experience was great. The manager was really polite, friendly, and accommodating.
  • CG
    Crystal Grobe
    Oct 30, 2025
    1.0
    No staff at registers. Kiosks don't work properly and all seem to be out of paper. I'm not sure why i keep expecting anything different. To their credit, despite being ridiculously understaffed, they got my order right. The ownership should be ashamed of themselves for staffing the store like this. Nothing but greed and the cruelty of creating stress for employees where there doesn't need to be any. It's shameful.
  • NM
    Natasha Miller
    Oct 25, 2025
    2.0
    Customer service is nonexistent came in family of 4. I stood for 15 minutes waiting for someone to take our order. At least 5 employees walked towards the drive through area looking up front and didn’t even acknowledge the crowd standing in the dining area. We just ended up leaving and going elsewhere for dinner.
  • TT
    TOSHA THRONE
    Oct 22, 2025
    1.0
    ALWAYS WILL TAKE ABOUT AN HOUR OR LONGER IN DT SPECIALLY NO MATTER WHAT TIME IT IS

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Poplar Bluff, MO?

McDonald's in Poplar Bluff, MO is open 24 hours a day, 7 days a week for regular service. Delivery hours are from 5:00 AM to 9:30 PM daily.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers 24/7 drive-thru service every day of the week.