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McDonald's

3.4
(2135 reviews)

Business Details

550 E Hwy 53 And 142, Poplar Bluff, MO
63901, United States
(573) 776-7755
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
550 E Hwy 53 And 142, Poplar Bluff, MO
63901, United States

Hours

Reviews

3.4
2,135 reviews
5 stars
728
4 stars
393
3 stars
383
2 stars
213
1 star
389

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many experiencing long wait times in both the drive-thru and inside the restaurant.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, with many customers receiving the wrong items or missing items altogether.

Staff Attitude

Feedback indicated a lack of professionalism and friendliness among staff, with several customers noting rude or unhelpful behavior.

Food Quality

Many customers expressed disappointment with the quality of food, mentioning that it was often cold, stale, or not prepared correctly.

Management Issues

Several reviews pointed to poor management and staffing problems, suggesting that the restaurant was understaffed and poorly organized.
  • KR
    Kevin Robertson
    Feb 24, 2026
    1.0
    We went through the drive-thru at McDonald's tonight at 7:14 PM and didn’t leave the window until 7:37 PM. Twenty-three minutes. For fast food. That alone is ridiculous. Our order was simple: a Quarter Pounder meal with a Coke, and two Bacon Hot Honey McCrispys with a Coke. We repeated the order three times to an employee that must have had better things to do. When we got to the window, the receipt was already wrong. I tried to correct it, but the employee (I guess this was the employee in charge) just stared blankly like basic communication was an impossible task. No urgency, no comprehension, no effort. When we finally arrived at the window... we were handed was completely wrong: a Quarter Pounder meal with a Dr Pepper and two Hot Honey snack wraps with a Coke. Not even close. At that point, after wasting nearly half an hour of our lives, it wasn’t worth arguing. It was honestly a relief just to leave. This wasn’t just slow—it was pure incompetence from start to finish. Slow service, wrong order, and staff who clearly didn’t care enough to get even the simplest details right. I haven’t eaten at McDonald’s in 3–4 years, and this experience reminded me exactly why. It will be a very, very long time before I make the mistake of coming back this location or any other again.
  • KK
    Kate
    Feb 21, 2026
    4.0
    Nice deals on food, the environment wasn't amazing and was a little loud, the workers where very awkward lol
  • GN
    George Noyes
    Feb 19, 2026
    3.0
    Don't go there during lunch unless you plan on being there a while.
  • NC
    Nona Cassie
    Jan 30, 2026
    5.0
    They have made my coffee for 4 years, Southside is the best!!!
  • JG
    Julia Griffin
    Jan 16, 2026
    1.0
    Some of the worst fast food ever had. On top of the worst service, bad attitudes, poor management, etc. Randomly will choose when to serve things or close down with no one to take your order. Even when it’s supposed to be open or serving certain foods at certain times. This is by far one of the worst fast food establishments in PB. And this is a general consensus from most people I know, and so many others post about it regularly on social media. So weird how that many people say that something ALWAYS goes wrong with this McDonald’s?

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Poplar Bluff, MO?

McDonald's in Poplar Bluff, MO is open 24 hours a day, 7 days a week for regular service. Delivery hours are from 5:00 AM to 9:30 PM daily.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers 24/7 drive-thru service every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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