Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews indicated issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Staff Behavior
Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customers waiting for service.
Food Quality
While some customers praised the food, many others complained about cold or poorly prepared items, suggesting inconsistency in food quality.
LL
Levi
2 days ago
1.0
Gave my child old brown fries in the kid's meal. Charged for ice. For a glass half full. Cold sandwiches. Little to no customer service. What's wrong with restaurants.
MS
Marie Sammontoes
Dec 31, 2025
1.0
I don’t like to make a bad review but at the same time it’s been every time my husband or myself goes to this McDonald’s it seems that we sit in the drive thru lane for close to 30 mins or more. They are super friendly but always very slow.
AS
Antiwaan Smoot
Dec 23, 2025
3.0
I use to have issues with my food ( triple cheese no salt on patty, no pickles, nor onion) mess it up every time. BUT they have gotten it together the last 2 times I ordered.
BJ
Brad Johnson
Dec 21, 2025
2.0
12 minutes 20 seconds to get food from the drive through, while people were out sweeping the parking lot @ 11:50 am
I don’t want an email from support I want better services for my hard earned $
CF
Caleb (Fainerrrr)
Dec 21, 2025
1.0
The food itself is typically good but sometimes cold, but I could go anywhere else in Poplar Bluff and get my food faster. I waited in line at the drive thru forever, so I decided to go inside to get my food. Well they locked the doors at least 10 minutes early and wouldn't let me in. Obviously I wasn't gonna get back in that drive thru line so I drove off. Hopefully I'll get a refund since I had already paid on the app. Worst McDonald's I've ever been to. I don't know how you can be so slow.