McDonald's

3.3
2094 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2783 N Westwood Blvd, Poplar Bluff, MO
63901, United States

Hours

Reviews

3.3
2,094 reviews
5 stars
645
4 stars
413
3 stars
425
2 stars
224
1 star
387

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20-45 minutes for orders, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.

Staff Behavior

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional, particularly during busy hours.

Cleanliness

While some customers noted cleanliness and good maintenance, others reported dirty conditions and lack of supplies in the restaurant.

Overall Experience

The overall sentiment was mixed, with some customers praising the food and service while many expressed frustration over slow service and order issues.
  • AV
    April Vanderhye
    1 day ago
    1.0
    We ordered on app waited in drive thru for over 50 mins, would have left but could not get a refund! Personal not helpful, or sympathetic at all. No matter how hungry you are do not go here
  • BV
    Brad Vanderhye
    1 day ago
    2.0
    Super slow
  • AE
    Aurimas Elemas
    Oct 25, 2025
    1.0
    Bad long terrible 45 min waited cheeseburger
  • KW
    Kim White
    Oct 14, 2025
    1.0
    It always takes FOREVER to get my order at this McDonald's. I ordered ahead on the app today, and they couldn't find my order when I got there.
  • AW
    Amanda “Mandie” Warren
    Oct 12, 2025
    3.0
    When I asked for a manager because my sandwich was just thrown in the box they said a manager actually made it 🤷‍♀️ maybe they need to re train them then😂 really the most disrespectful customer service I’ve ever received! Day shift I’ve never had a problem, it’s always night shif! I’ll post a pic of what my Big Mac looked like when I opened the box! oh and a large fried that was half full! They also didn’t give me everything I ordered! Where’s my pies 😡

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's in Poplar Bluff, MO?

McDonald's in Poplar Bluff, MO is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 5:00 AM to 10:30 PM.