Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
2730 N Westwood Blvd, Poplar Bluff, MO
63901-2345, United States
Hours
Reviews
4.0
679 reviews
5 stars
343
4 stars
148
3 stars
88
2 stars
43
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly during busy hours, with some experiencing long wait times for their orders.
Food Quality
While many customers enjoyed the food, there were complaints about cold or old items, incorrect orders, and inconsistencies in food preparation.
Staff Friendliness
The staff was often described as friendly and courteous, although there were instances of poor customer interaction and rudeness.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the dining area and bathrooms, impacting the overall experience.
Value for Money
Some customers felt the prices were high for the quality and service received, while others appreciated the meal deals offered.
- KLKelly LinnOct 6, 20255.0How can you NOT rate it a 5🌟, you're eating ice cream!
- DMDallas MillerOct 4, 20254.0I’ve eaten here more than 10 times, sometimes with a mobile order. Good food and Nice folks. Unfortunately, almost every time when I went inside I was not greeted or acknowledged by multiple employees and my order has been so slow. I don’t expect a fast burger, since they are cooked to order but I’d like it to not sit in the window for so long while employees are leaning and chatting. Also, everyone makes mistakes so I did not say anything the last two times, I was too far away anyways when I noticed my order was wrong. Today I checked my food before I left. Today is the third time in a row my food order has been wrong. I had two burgers, both with extra tomatoes. Had to send one back but I did not notice the tomatoes were missing on the other burger too. Not worth going back in. It’s just 35 cents but still annoying. They did apologized briefly for the error and again when I told them they are just slow. (hated to say it) Again, super nice workers but they just move in slow motion every time I’m there. I finally said something today about how slow they are, and I felt awful for doing that. But the other folks waiting were mumbling about it too. I’ve never noticed any managers either. When there are multiple people waiting for their orders, during lunchtime, there should be some hustle. Drive thru employees seem a little faster sometimes. Good food as always.
- ESErica SinclairSep 21, 20252.026 bucks for 2 meals!!!
- MSMichael SemmlerAug 28, 20255.0The girl waiting on us was customer service all the way. Solid food. This is one of the really good ones to stop at.
- JJJoshAug 25, 20251.0A one star rating gets a nice little auto generated "I'm sawwy" message from the DQ team. Watch:
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Poplar Bluff offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Where is Dairy Queen Grill & Chill in Poplar Bluff located?
It is located at 2730 N Westwood Blvd, Poplar Bluff, MO 63901-2345, United States.
What are the operating hours for Dairy Queen Grill & Chill in Poplar Bluff?
The restaurant is open from 10:00 AM to 9:00 PM Monday through Thursday, and extended hours until 9:45 PM on Friday through Sunday.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the restaurant features a drive-thru as well as outdoor seating options.
Is Dairy Queen Grill & Chill family-friendly and accessible to people with disabilities?
Yes, it welcomes families, has high chairs for children, restrooms, and is wheelchair accessible.
Can I place an order online or through a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online for pickup and also download the Dairy Queen app for exclusive deals and mobile ordering.
What social media channels can I follow for updates from Dairy Queen Grill & Chill?
You can follow Dairy Queen on Facebook at DQ41832 and on Twitter via @DairyQueen.
Are there other food and health-related places near Dairy Queen Grill & Chill in Poplar Bluff?
Nearby places include Poplar Bluff Regional Medical Center, Ozark Primary Care, and Taco Bell, providing options for health services and additional dining.
How can visiting nearby places like Poplar Bluff Regional Medical Center be convenient when going to Dairy Queen Grill & Chill?
If you're visiting the Poplar Bluff Regional Medical Center, you can easily stop by Dairy Queen Grill & Chill nearby for a quick meal or a refreshing treat before or after your appointment.
What entertainment or leisure spots are available near Dairy Queen Grill & Chill for a complete outing?
Places like Ziggie's Cafe and PARC Rehab offer additional dining and recreational activities close to Dairy Queen, perfect for enjoying a full day out.