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Dairy Queen Grill & Chill

4.0
(688 reviews)

Business Details

2730 N Westwood Blvd, Poplar Bluff, MO
63901-2345, United States
(573) 686-2922
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2730 N Westwood Blvd, Poplar Bluff, MO
63901-2345, United States

Hours

Reviews

4.0
688 reviews
5 stars
350
4 stars
149
3 stars
89
2 stars
43
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly staff while others reported slow service and lack of acknowledgment.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with tables and floors, impacting the overall dining experience.

Pricing

Customers expressed mixed feelings about pricing, with some finding it reasonable while others considered it high for the quality received.
  • RH
    Robin Hudson
    Jan 7, 2026
    5.0
    We love to take the grandkids here for ice cream .
  • JS
    Johnny Mellenthin (SilverJ)
    Dec 26, 2025
    5.0
    Young woman working in the front is absolutely killing it! Handling ordering and taking orders to the table, etc and makes it look easy! Food was exactly as good as I expected it to be. It's nice to be confident in going somewhere because you know it's going to be good.
  • DA
    Diane Armour
    Dec 18, 2025
    3.0
    To high on price
  • KL
    Kelly Linn
    Oct 6, 2025
    5.0
    How can you NOT rate it a 5🌟, you're eating ice cream!
  • DM
    Dallas Miller
    Oct 4, 2025
    4.0
    I’ve eaten here more than 10 times, sometimes with a mobile order. Good food and Nice folks. Unfortunately, almost every time when I went inside I was not greeted or acknowledged by multiple employees and my order has been so slow. I don’t expect a fast burger, since they are cooked to order but I’d like it to not sit in the window for so long while employees are leaning and chatting. Also, everyone makes mistakes so I did not say anything the last two times, I was too far away anyways when I noticed my order was wrong. Today I checked my food before I left. Today is the third time in a row my food order has been wrong. I had two burgers, both with extra tomatoes. Had to send one back but I did not notice the tomatoes were missing on the other burger too. Not worth going back in. It’s just 35 cents but still annoying. They did apologized briefly for the error and again when I told them they are just slow. (hated to say it) Again, super nice workers but they just move in slow motion every time I’m there. I finally said something today about how slow they are, and I felt awful for doing that. But the other folks waiting were mumbling about it too. I’ve never noticed any managers either. When there are multiple people waiting for their orders, during lunchtime, there should be some hustle. Drive thru employees seem a little faster sometimes. Good food as always.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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