McDonald's

3.4
725 reviews
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Business Details

400 N Hwy 7, Pleasant Hill, MO
64080, United States
(816) 540-7075
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
400 N Hwy 7, Pleasant Hill, MO
64080, United States

Hours

Reviews

3.4
725 reviews
5 stars
232
4 stars
150
3 stars
138
2 stars
65
1 star
140

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.

Food Quality

Numerous customers complained about the quality of food, citing cold, stale, or improperly cooked items, which diminished their overall experience.

Staff Attitude

While some employees were praised for their friendliness, there were several reports of rude or unprofessional behavior from staff, particularly in management.

Cleanliness

The cleanliness of the dining area was frequently criticized, with reports of dirty tables, sticky surfaces, and overflowing trash cans.
  • RC
    Richard Carter
    Nov 5, 2025
    1.0
    Ordered through the kiosk. Took my number and sat down. Over ten minutes gos by and no food. I go up to the counter and my food is there with no cup, in a bag. (I had ordered to dine in). Never heard a number called out. It took almost 5 minutes to get someone to get me a cup. The fries were stale and cold. And my burger was warm at best. Saw two different people park and come inside from the drive thru lane to complain about the service. The drive thru was only marginally busy, at best...
  • JW
    Jordyn Wienberg
    Nov 2, 2025
    1.0
    I understand that it’s a busy Sunday morning. However we waited patiently for our pickup and it was not even remotely right. I told the gentleman twice what our order was supposed to be and each time he came back it was wrong. I had to drive back over to McDonald’s to get the correct order since I had left with what I thought was the right order after the second time. And when I get there the customer service was terrible no surprise there. I really haven’t had to many issues with this McDonald’s until today.
  • JS
    Justen Shackelford
    Oct 11, 2025
    1.0
    Slowest McDonald’s in the United States. Maybe the world, I haven’t been to china yet.
  • CK
    Christina Konopasek-Wilmes
    Oct 11, 2025
    1.0
    This location is an absolute disaster 99.9% of the time. Messing up orders and blaming the customer. Not giving product as advertised on the app. Hateful and rude staff; mostly the 17 year olds they have working. I actually tell people to avoid going here at every cost.
  • CV
    Charles Vochatzer
    Aug 9, 2025
    5.0
    My dad ate there for years, having a quarter ponder, fries, coke no ice and apple pie almost every day. He lived to be 92 and loved the staff.
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Frequently Asked Questions About McDonald's

What are the general opening hours for this McDonald's location?

This McDonald's in Pleasant Hill, MO is open from 5:00 AM to 11:00 PM Monday through Friday, and from 5:30 AM to 11:00 PM on Saturday and Sunday.

When is the drive-thru service available at this McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, from 5:00 AM to midnight on Fridays, from 5:30 AM to midnight on Saturdays, and from 5:30 AM to 11:00 PM on Sundays.