Wendy's

3.6
615 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Platte City, MO we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Platte City, MO hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1400 Platte Falls Road, Platte City, MO
64079, United States

Hours

Reviews

3.6
615 reviews
5 stars
233
4 stars
141
3 stars
95
2 stars
39
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with several instances of poor customer service and management issues.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several customers expressing disappointment in the freshness and temperature of their meals.

Cleanliness

The restaurant was often described as dirty, with complaints about the state of the dining area, restrooms, and overall hygiene.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong food being served.

Speed of Service

The drive-thru and service speed were frequently criticized, with long wait times reported even when the restaurant was not busy.
  • KM
    kelsi mccool
    Nov 7, 2025
    5.0
    Amazing restaurant! Tamra was so helpful & polite to my mid-schooler & husband friends!
  • SS
    Samuel Sapp
    Oct 25, 2025
    1.0
    Lobby closed with no posted sign or reason. The person that answered just said “yes the lobby is closed” as if they were annoyed I asked even though it’s within hours and there’s no posted sign. Then went to a but 1 car line in the drive through and proceeded to wait before eventually leaving.
  • MK
    Melissa Kimball
    Sep 30, 2025
    3.0
    I like to go in ... I want a human to take my order ..manager had to tell employee I was there .. he was nice ..brought food to me when ready .. the lobby a different story ..the carpet is discussing.. needs to be cleaned bad ..or replaced.. Then its not employees or managers fault that I hate u have to use app for deals. ....but they could of done better..fries were just warm.. i like hot...... ..I understand they and sonic have hard time hearing orders on drive thru .. now they both have a new car wash behind them... if so I would think u could move order speaker closer to entrance ..or volume issue maybe .
  • DB
    Debbie Burkin
    Sep 9, 2025
    1.0
    This is the worst Wendy's around. Food is awful and they never get the order right. Management is rude and he let's these young kids run there mouth and talk bad to customers. A car of young girls sitting in drive through flirting with the 3 young boys and people are getting out of drive thru and pulling off. Manager claims problem with drive thru is because he is training (he was training the front counter). Needless to say lots of lost business in the 20 minutes I sat there. This place needs to be closed down or get all new workers that can provide a decent service with a respectful manager that knows how to manage a fast food restaurant.
  • RL
    Rob LaMora
    Sep 9, 2025
    5.0
    Excellent chilli and baked potatoes.

Frequently Asked Questions About Wendy's

Is 1400 Platte Falls Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.