At Wendy’s in Platte City, MO we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Platte City, MO hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported rude or unhelpful staff, with several instances of poor customer service and management issues.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers expressing disappointment in the freshness and temperature of their meals.
Cleanliness
The restaurant was often described as dirty, with complaints about the state of the dining area, restrooms, and overall hygiene.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong food being served.
Speed of Service
The drive-thru and service speed were frequently criticized, with long wait times reported even when the restaurant was not busy.
KM
kelsi mccool
Nov 7, 2025
5.0
Amazing restaurant! Tamra was so helpful & polite to my mid-schooler & husband friends!
SS
Samuel Sapp
Oct 25, 2025
1.0
Lobby closed with no posted sign or reason. The person that answered just said “yes the lobby is closed” as if they were annoyed I asked even though it’s within hours and there’s no posted sign.
Then went to a but 1 car line in the drive through and proceeded to wait before eventually leaving.
MK
Melissa Kimball
Sep 30, 2025
3.0
I like to go in ... I want a human to take my order ..manager had to tell employee I was there .. he was nice ..brought food to me when ready .. the lobby a different story ..the carpet is discussing.. needs to be cleaned bad ..or replaced.. Then its not employees or managers fault that I hate u have to use app for deals. ....but they could of done better..fries were just warm.. i like hot...... ..I understand they and sonic have hard time hearing orders on drive thru .. now they both have a new car wash behind them... if so I would think u could move order speaker closer to entrance ..or volume issue maybe .
DB
Debbie Burkin
Sep 9, 2025
1.0
This is the worst Wendy's around. Food is awful and they never get the order right. Management is rude and he let's these young kids run there mouth and talk bad to customers. A car of young girls sitting in drive through flirting with the 3 young boys and people are getting out of drive thru and pulling off. Manager claims problem with drive thru is because he is training (he was training the front counter). Needless to say lots of lost business in the 20 minutes I sat there. This place needs to be closed down or get all new workers that can provide a decent service with a respectful manager that knows how to manage a fast food restaurant.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Platte City, MO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Platte City, MO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (816) 858-0115.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1400 Platte Falls Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Platte City, MO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Platte City, MO?
The drive-through is open from 8:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 8:00 AM to 11:00 PM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, the Wendy's in Platte City, MO serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near me?
Delivery availability can be checked by entering your delivery address in the Wendy's app or at order.wendys.com.
What payment methods are accepted at Wendy's in Platte City?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's have a drive-through and dine-in options?
Yes, this location offers drive-through and dine-in services but does not have curbside pickup.
How can I contact the Wendy's at 1400 Platte Falls Road?
You can call (816) 858-0115 or visit their contact page online to give feedback or ask questions.
Are there any other fast food restaurants near Wendy's at 1400 Platte Falls Road?
Yes, Sonic Drive-In, Godfathers Pizza, Jimmy John's, and Goodcents Deli Fresh Subs are nearby fast food options.
What nearby car wash options are available around Wendy's in Platte City?
GO Car Wash and Auto Shine Car Wash are located near the Wendy's on Platte Falls Road for convenient vehicle cleaning.
Are there any banks or financial services close to Wendy's in Platte City?
Yes, Central Bank of the Midwest, North American Savings Bank, Exchange Bank & Trust, Western Union, and LibertyX Bitcoin ATM are all nearby for your banking and financial needs.
Where can I find Wendy's menu and order online from the Platte City location?
You can view the menu at menu.wendys.com and order online at order.wendys.com or through the Wendy's mobile app.