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Wendy's

3.6
(626 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Platte City, MO we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Platte City, MO hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1400 Platte Falls Road, Platte City, MO
64079, United States

Hours

Reviews

3.6
626 reviews
5 stars
238
4 stars
142
3 stars
96
2 stars
39
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared food.

Cleanliness

The restaurant was often described as dirty, with unclean bathrooms and dining areas.

Staff Behavior

Several customers noted unprofessional behavior from staff, including yelling and inappropriate conversations.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences with food and service.
  • RK
    Rachel Kendall
    Feb 19, 2026
    5.0
    This is an older Wendy's. But while coming through from Mo to NE we stop there frequently for our food on the go. Usually the hotest sandwich around! Yum!
  • CC
    Cheryl
    Feb 18, 2026
    3.0
    I would order food inside and make sure your order is correct. Due to a new car wash across from Wendy’s you or they can not hear you thru the drive thru. It’s a loud mess. Don’t think I’ll return to the location.
  • VT
    V. T-A
    Feb 14, 2026
    1.0
    They need a few Wendy old head vets in there to assist with making stuff properly or a day of training to make the food properly. Idk who makes these bun things but please stop cooking them to BRICK level. These are so hard if you threw it they could knock somebody smooth out!!!!! These are harder than Mike Tyson’s fists. Those kids are in there having pep rally’s , drinking juice boxes, and watching SpongeBob or making TikTok’s . They have to be in there twirling their thumbs because they sure aren’t paying attention to what they’re doing. Smh EVERY SINGLE TIME. Idk why I’m always surprised. I’d be surprised if it were cooked properly. I might even tip the one that gets it right because next time I’m gonna go in instead of DoorDash. I’ve read about them being rude, but 😊 I’m ok with that.. that’s no deterrent.That’s as much of it that I can eat (pic below) it’s so hard you can’t dig into it any deeper it’s like chewing on a rock covered in frosting. If I keep trying to consume it the next Google Review would be me rating a dentist in the area. I know customer service jobs mean you guys deal with rude ppl, but do better and some of that could be avoided.
  • AD
    Andrea Denning
    Feb 12, 2026
    1.0
    I always have to wait at this location for at least 8 minutes. Why do they have a drive through line If they're not going to have fast service? They have lot of turn over of employees. That says a lot about their business model.
  • JR
    Jared Reed
    Jan 10, 2026
    5.0
    So let me just start by saying the best Wendys in the TRI County Area BY FAR. I asked if I could make a CUSTOME Sandwich and they Without hesitation said let hear it and the interaction with the staff made the whole thing super engaging and the engagement in which the staff was absolutely AMAZING from the Young Man and Young Lady AND ESPECIALLY THE COOK who's Name is Skyler THANK YOU Skyler Bro seriously thank you FOR THE EFFORT AND PASSION YOU PUT IN TO MAKING THAT FOR ME MY NAMES JARED SINCERELY YOU KNOCKED IT OUT THE PARK From start to Finish so againTHANK YOU ALL FOR THE AMAZING EXPERIENCE

Frequently Asked Questions About Wendy's

Is 1400 Platte Falls Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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