Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported a mix of friendly and rude service, with many noting issues with staff attitude and order accuracy.
Food Quality
There were numerous complaints about food being cold, poorly prepared, or incorrect, alongside some positive remarks about freshness.
Cleanliness
Several reviews highlighted cleanliness issues, particularly with dining areas and food preparation.
Order Accuracy
A significant number of customers experienced problems with incorrect orders and missing items.
Overall Experience
While some customers had positive experiences, many expressed frustration with inconsistent service and food quality.
DD
Daddygmc
3 days ago
1.0
Poor service bad food
JH
J H
Nov 6, 2025
1.0
For years the roof has been leaking water directly into the fry vats. They pretend it don't happen and serve on
PH
Pam Hayes
Oct 24, 2025
1.0
We went thru the drive thru earlier today. The man taking our order was hateful and rude. We’ve been regular customers for several years. Over the past few months we’ve seen a change in staff and it definitely isn’t for the better. The new night manager is also rude and condescending. I think we’ll stay away for a while and hope this situation gets resolved. Hoping the owners pay attention.
RE
Rhiannon Evans
Oct 23, 2025
2.0
My mc.chicken wasnt cooked all the way through, when I called the lady was rude and didnt even offer a refund.
GH
Gabby Hedrick
Sep 28, 2025
1.0
Lazy workers. Their all just hanging outside talking and smoking. All the lights were on. Went through the drive thru and they said their closed. Website says they didn't close for another 45 minutes 🙄
What are the regular operating hours for McDonald's in Pilot Knob, MO?
McDonald's in Pilot Knob, MO operates daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 10:00 PM at this McDonald's location.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
What types of payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa as payment options.
What services does this McDonald's location provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is available as a delivery and pickup service option at this location.
How can I order food online or via app from this McDonald's?
You can order food online via https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
Which nearby medical facilities are close to McDonald's that customers might find useful?
Nearby medical facilities include Arcadia Valley Medical Center, Missouri Highland Health Care, Iron County Medical Center, and Arcadia Valley Family Clinic.
What other dining options are near this McDonald's in Pilot Knob?
Nearby dining options include Back Porch Pub N Grill, Catfish Bowl, and another McDonald's fast food restaurant.
Are there any nearby points of interest or services where customers can shop or run errands?
Customers can visit The Cedar House for clothing and furniture, Reeves Lumber & Hardware Store for home goods, or Steve & Garrett's ZX convenience store and gas station nearby.