McDonald's

3.7
934 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
201 S Highway 21, Pilot Knob, MO
63663, United States

Hours

Reviews

3.7
934 reviews
5 stars
364
4 stars
223
3 stars
166
2 stars
76
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with many noting issues with staff attitude and order accuracy.

Food Quality

There were numerous complaints about food being cold, poorly prepared, or incorrect, alongside some positive remarks about freshness.

Cleanliness

Several reviews highlighted cleanliness issues, particularly with dining areas and food preparation.

Order Accuracy

A significant number of customers experienced problems with incorrect orders and missing items.

Overall Experience

While some customers had positive experiences, many expressed frustration with inconsistent service and food quality.
  • DD
    Daddygmc
    3 days ago
    1.0
    Poor service bad food
  • JH
    J H
    Nov 6, 2025
    1.0
    For years the roof has been leaking water directly into the fry vats. They pretend it don't happen and serve on
  • PH
    Pam Hayes
    Oct 24, 2025
    1.0
    We went thru the drive thru earlier today. The man taking our order was hateful and rude. We’ve been regular customers for several years. Over the past few months we’ve seen a change in staff and it definitely isn’t for the better. The new night manager is also rude and condescending. I think we’ll stay away for a while and hope this situation gets resolved. Hoping the owners pay attention.
  • RE
    Rhiannon Evans
    Oct 23, 2025
    2.0
    My mc.chicken wasnt cooked all the way through, when I called the lady was rude and didnt even offer a refund.
  • GH
    Gabby Hedrick
    Sep 28, 2025
    1.0
    Lazy workers. Their all just hanging outside talking and smoking. All the lights were on. Went through the drive thru and they said their closed. Website says they didn't close for another 45 minutes 🙄

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Pilot Knob, MO?

McDonald's in Pilot Knob, MO operates daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 10:00 PM at this McDonald's location.