Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Food quality was inconsistent, with complaints about cold or stale items, but some customers praised the freshness and taste.
Cleanliness
The cleanliness of the establishment was noted positively by some, while others reported dirty restrooms and unkempt areas.
Customer Experience
While some customers had positive experiences with friendly staff, others felt the service was impersonal and lacking in basic customer service etiquette.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, with many customers receiving incorrect items or missing components.
LM
Larry Morris
Oct 23, 2025
1.0
Wry very poor management, the employees don't even show up on time. The drive through if you use the mobile app you get put in the back of the line. On fry's they gave only 4 fry's Thais place is unorganized and very unprofessional.
JJ
Jared
Oct 3, 2025
1.0
Horrible service, they pull you around for one item park you for 10mins then come out with 5 bags for different cars, no receipts to tell them which car it goes to so there digging through your food to figure out if it’s your or the other cars, The person running the food out has no customer service skills, rude and looked like she hates her job. Hire based on Quality not quantity.. it starts at the top
CC
Crewd
Aug 20, 2025
5.0
One of the good mcdonalds
EC
E C
Aug 2, 2025
4.0
Fast service and places is clean.
WR
Will Royer
Jul 21, 2025
4.0
Little more detail on cleaning. Overall it's a clean McDonald's. Hot food and fast.