Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous customers reported long wait times, unacknowledged presence, and rude staff interactions.
Food Quality
Many reviews highlighted issues with food temperature, freshness, and incorrect orders.
Cleanliness
Several customers noted dirty dining areas and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed their meals.
TM
Tammy McCann
Jan 3, 2026
1.0
Saturday lunchtime, sandwich & fries ice cold.
DB
Dr.Phil Bigone
Dec 27, 2025
1.0
Visited in December 2025 approximately 7.30 pm .
Had to wait few minutes before ordering. Not busy and it was only two of us in store. Ordered a reuben sandwich and curly fries. What I received was a mostly bread sandwich.meat did not cover bread and was pretty dry. Fries only filled half a box and were not hot. I approached counter and showed cashier that box was only half full and then he tried to basically calling me a lier in not so many words and stated they spilled onto the tray and there were more than in the box. Are you going to eat what’s on a tray that has not been sanitized and only wiped with a rag that probably wiped tables and chairs along with other dirty trays ? Back to the story now . He did fill box up with remaining over fried , dried hard pieces from the fri basket. These were worse than what I started with. Unfortunately if I could rate zero it would be done. Horrible place to eat .
JH
Jeffery Hake
Oct 14, 2025
5.0
It was a nice Arby's. Staff was great.
PA
Pamela Abernathy
Oct 13, 2025
1.0
Every time I go out there my food sucks
RM
Rj Mcnealjr
Sep 20, 2025
1.0
Young man working drive through, and several other workers, stood around in back while family and I waited to be ask if we could be helped, for almost 7mins then young man finally came to counter and ask rudely if there something I need, he had red hair, unshaved and looked dirty. I ask him if he could have alittle respect for my family.and I, And before his rude facial expression my wife knew I then was upset and grab my arm and said let's go. But I thought this is what's wrong with today's world, Noone has consequences for their acts. WELL WE SHALL SEE RIGHT