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Sonic Drive-In

3.5
(856 reviews)

Business Details

8700 N.w. 63rd Street, Parkville, MO
64152, United States
(816) 746-5535

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Parkville, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8700 N.w. 63rd Street for the ultimate SONIC experience!

Location

Sonic Drive-In
8700 N.w. 63rd Street, Parkville, MO
64152, United States

Hours

Reviews

3.5
856 reviews
5 stars
294
4 stars
199
3 stars
146
2 stars
82
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning poor management and lack of training.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints.

Speed of Service

Customers consistently noted long wait times, often exceeding expectations for a fast food establishment.

Food Quality

Feedback indicated dissatisfaction with food quality, including stale items, incorrect preparation, and overall decline in taste.

Positive Experiences

Despite the negative feedback, some customers praised specific employees and enjoyed certain menu items, indicating that experiences can vary.
  • JJ
    Jo Jo
    Feb 10, 2026
    1.0
    Their management is absolutely disrespectful along with the the people who work in there. When they messed up my order I called and explained i recieved the wrong food. They were rude about demanding me to come up there right away to prove they made a mistake and then told me they couldn't refund me my money. I have been calling their customer service for 2 months and the General Manager Morgan seems to not follow through after her 1 email she sends apologizing. So its like a eat at your own risk because if they mess it up you just gambled your money away.
  • CC
    Clark
    Dec 3, 2025
    2.0
    Bring back the garlic burger. I then paid $8 for a cheeseburger and a water. Also spent probably 20 minutes in the drive through.
  • BJ
    brittany jenkins
    Oct 27, 2025
    2.0
    Love the food and the employees are always super nice but they ALWAYS forget my sauce 🤦🏻‍♀️
  • AD
    Arthur Dunn
    Oct 16, 2025
    1.0
    Do no, for any reason, get a chili cheese coney. It will be either undercooked or an odd shade of green or yellow. I sent mine back because of that, and i waited 30 genuine minutes for a new one. And its also yellow.
  • RR
    Rob
    Oct 14, 2025
    4.0
    Our carhop was a manager I believe. Her name was Jessica and she was by far the most efficient and kindest restaurant employee I've came across in my 45 year life. We were both greatly impressed and would go back gladly. If you see this, then please keep up the good work and keep doing what you've been doing.Because you made our experience very pleasant and we thank you.

Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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