Customer Service
Many customers reported rude and unhelpful staff, with several mentioning poor management and lack of training.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints.
Speed of Service
Customers consistently noted long wait times, often exceeding expectations for a fast food establishment.
Food Quality
Feedback indicated dissatisfaction with food quality, including stale items, incorrect preparation, and overall decline in taste.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and enjoyed certain menu items, indicating that experiences can vary.