Jimmy John's

3.6
206 reviews

About

Sandwich Restaurant

Location

Jimmy John's
8807 Tom Watson Pkwy, Parkville, MO
64152, United States

Hours

Reviews

3.6
206 reviews
5 stars
91
4 stars
39
3 stars
23
2 stars
14
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some praising fresh ingredients while others complained about incorrect orders and food safety concerns.

Staff Attitude

Customer experiences varied widely regarding staff demeanor, with some noting friendly service while others reported rudeness and lack of professionalism.

Speed of Service

While many customers appreciated the fast service, others experienced significant delays, particularly with delivery orders.
  • RM
    Ronda Mcquerrey
    Dec 27, 2025
    5.0
    Chris, the manager, went above and beyond helping me with our order to feed family for the holidays. He had everything ready and it was delicious. Thank you!
  • DS
    Donovan Schuler
    Dec 19, 2025
    1.0
    Absolutely awful location, they dont prioritize door dash orders in the slightest, they made the order over 20 minutes later than it was supposed to be picked up do not order from here.
  • RH
    Rachel Hill
    Dec 18, 2025
    5.0
    Was passing through after catching a flight to MCI. The service was friendly and the place was clean. My sandwich was delicious and made exactly to order. 5/5 would recommend and would return.
  • AA
    Amber Ashby
    Oct 25, 2025
    1.0
    Awful service. Sat in the drive thru for over 10 mins for one sandwich. Yes, it is a choice and not a requirement to sit and wait for less than kind service. I pulled up to the window and the young lady proceeded to look at me several times without opening the window to get payment or to hand me the sandwich,that sat for over 5 minutes. And the gentleman who took over for her as she was obviously overwhelmed by the job proceeded to tell me that the sandwich had only been sitting for 2 min no longer. Please don't answer a question you don't know the answer to or lie about it. Lack of accountability for subpar service.
  • AA
    Angela
    Sep 18, 2025
    1.0
    Please please do not eat at this restaurant. They made my kids turkey sandwiches wrong and when I went to the door to let them know it was locked and by that time the drive-through had 12 cars waiting so I just went right up to the drive-through window and told them they made my sandwiches wrong for my three young children. They slammed the window shut and told me that I needed to wait at the back of the 12 cars so that they could make my sandwiches right in addition to that the place is dirty and disgusting who locks the restaurant doors at 6:30 on a Thursday night this place does not deserve customers.