Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Pacific Subway® Restaurant at 1475 Thornton Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
397 reviews
5 stars
188
4 stars
87
3 stars
55
2 stars
15
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service was mixed; some employees were praised for their friendliness and helpfulness, while others were criticized for rudeness and poor attitudes.
Food Quality
While many customers enjoyed the freshness and taste of the sandwiches, there were complaints about incorrect orders and lack of ingredients.
Service Speed
Customers reported inconsistent service speed, with some experiencing long wait times and others noting quick service.
Cleanliness and Management
There were concerns about cleanliness and management issues, including employees not following proper procedures and the restaurant being closed during posted hours.
- SCSET CorpDec 21, 20255.0Very respectful people.
- LBLynn BNov 15, 20252.0Paige was fantastic! Jasmines customer service was terrible! We watched her argue with a customer. She was definitely in the wrong. Crazy what terrible customer service is allowed in the workplace.
- DCDawson ChiltonOct 28, 20255.0I just wanted to take a moment to recognize Amanda for her outstanding customer service. My wife and I happened to stop in right before closing time — literally one minute before they were about to lock the doors. We honestly had no idea they were closing, and I completely would have understood if we had been turned away or if the staff had seemed frustrated that we came in so late. But Amanda didn’t show a single sign of frustration or impatience. Instead, she greeted us with a friendly smile and immediately went to work making our sandwiches. She moved quickly but still took the time to make sure everything was exactly how we wanted it. It was clear that she cared about the quality of what she was serving, even though she was probably ready to close up and head home after a long day. That kind of attitude really stands out — it says a lot about her character and her commitment to good customer service. Most people would have rushed through the order or been short with us at that time of night, but Amanda stayed professional, polite, and genuinely helpful the entire time. It’s not easy to find employees who treat customers that well, especially right before closing, and I think she deserves recognition for it. I truly appreciate her effort and positive attitude — it turned what could’ve been an awkward or rushed experience into a really pleasant one. Thank you, Amanda, for going above and beyond and representing your workplace so well. I’ll definitely be back because of the service you provided.
- CGCassie GilliamOct 5, 20251.0I just recieved an order from this location I got 2 sandwiches and a salad. And all of it was wrong, I asked for sandwiches to be toasted, neither was, I asked for no meat on my salad and there was meat all over it, the salad also was not chopped up. Whole pieces of cheese, and tomato. Very very disappointing to get.
- OROleksandr RudykSep 27, 20251.0need wait your order so long
Frequently Asked Questions About Subway
What are the operating hours of Subway at 1475 Thornton Rd, Pacific, MO?
Subway at 1475 Thornton Rd is open daily from 7:00 AM to 10:00 PM.
Does this Subway location offer dine-in and take-out options?
Yes, this Subway offers dine-in, take-out, and in-store pickup options for your convenience.
Can I order Subway online or use a mobile app for pickup or delivery?
Yes, you can order Subway online through their menu link or app for quick pickup or delivery.
Does Subway at Pilot Truck Stop #208 provide catering services?
Yes, catering services are available at this Subway location to assist with your event needs.
What meals are served throughout the day at this Subway restaurant?
This Subway serves breakfast, lunch, and dinner daily.
Where is Subway located within Pacific, MO?
Subway is located at 1475 Thornton Rd inside Pilot Truck Stop #208 in the Franklin area of Pacific, MO 63069.
How can Pilot Flying J and Pilot Travel Center help customers visiting Subway?
Pilot Flying J and Pilot Travel Center nearby offer gas and convenience services, making it easy for travelers to refuel and shop when visiting Subway.
Are there other dining options near Subway at 1475 Thornton Rd?
Yes, nearby dining options include McDonald's, Taco Bell, Huddle House, New China, Hardee's, and Hunt Brothers Pizza.
What nearby amenities can customers visit before or after eating at Subway?
Customers can visit nearby facilities like Blue Rhino Propane Exchange, Molly Brown's Fireworks, Sunset Memorial Cemetery, and wellness dispensaries such as Verts Neighborhood Dispensary and BesaMe Wellness Dispensary.
Is there a nearby ATM available close to Subway?
Yes, there are Bitcoin ATMs nearby including Byte Federal Bitcoin ATM at Phillips 66 and Coin Cloud Bitcoin ATM.