McDonald's

3.4
1814 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1620 West Union, Pacific, MO
63069, United States

Hours

Reviews

3.4
1,814 reviews
5 stars
561
4 stars
361
3 stars
409
2 stars
164
1 star
319

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and a lack of attentiveness.

Food Temperature

Numerous reviews mentioned receiving cold or poorly prepared food, with complaints about items being stale or not fresh.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Order Accuracy

Many reviews indicated issues with incorrect orders, including missing items and wrong food being served.

Speed of Service

Customers experienced slow service, particularly during busy times, with some noting long wait times for both drive-thru and in-store orders.
  • SP
    Stephanie Pollock
    Dec 28, 2025
    1.0
    The only thing warm was the hashbrowns. The sandwiches were stone cold. Probably wouldn't hurt to clean the place every once in a while either.
  • EL
    Elijah Lawton
    Dec 25, 2025
    5.0
    Lowkey just tuff
  • SS
    Stormydaz
    Dec 21, 2025
    3.0
    The sisters obviously weren't managing the store tonight 12/21/2025 5:30pm. I ask for my food "fresh" well, they were to lazy to make it fresh and thought I was stupid. Unfortunately, I just didn't have time to play "Karen" tonight. So, no you didn't get away with it, your crew has been documented. I usually give out hints when I'm scoring the the store. I only gave out 3 because I was hungry.
  • LA
    Lena Ashby
    Dec 21, 2025
    3.0
    I pay extra for an »М« worth of Carmel‽ That's a rip!!
  • RD
    Ro Da
    Dec 17, 2025
    1.0
    Very rude and food was gross. Never will go here again.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Pacific, MO?

McDonald's in Pacific, MO operates daily from 5:00 AM to 2:00 AM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 2:00 AM.