Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,798 reviews
5 stars
555
4 stars
359
3 stars
404
2 stars
165
1 star
315
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during peak hours, with long wait times in both drive-thru and dine-in.
Food Quality
There were numerous complaints about food being served cold, poorly assembled, or not meeting expectations, with some customers expressing disappointment in the freshness of the items.
Customer Service
Many reviews highlighted rude or indifferent staff, with several customers feeling unwelcomed or ignored during their visits.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, with reports of dirty tables and trash.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, including missing items and wrong food being served.
- LJLagena Jenkins5 days ago1.0Sorry, when they serve you rotten lettuce on your sandwich. I wouldn't eat there for anything and then they don't do anything about it.
- MWMaddie WoodruffNov 14, 20251.011/13/2025. I went to McDonald’s around 10:50pm. Got home at 11:20pm. Experienced rude staff. When i got home, I opened my McDonald’s bag and my burgers were folded and squished. This is ignorant. I recommend not going to this McDonald’s whatsoever. If you have a different option to go somewhere else do it, don’t waste your time and money here.
- JBJeffrey BaumgartnerNov 6, 20253.0An attempt was made. Little bit slow, but food was ok. Missing a few things from the bag, but luckily we were dining in. A bit dirty, but it was dinner rush.
- WMWarren MontgomeryOct 13, 20254.0I went through the drive-through for lunch and service was pretty quick. The food was good and the employees were friendly.
- MDMichelle DuClosSep 22, 20252.0Went through the drive through to get the ladies basketball team some food before an away game. Half the food was fresh and half tasted like it was a day old. Extremely disappointed!!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Pacific, MO?
McDonald's in Pacific, MO operates daily from 5:00 AM to 2:00 AM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 2:00 AM.
Can I get delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 1:30 AM. You can order online through their delivery website.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering and curbside pickup services?
Yes, mobile ordering is available via the McDonald's app, and curbside pickup service is offered.
Where is this McDonald's located?
This McDonald's is located at 1620 West Union, Pacific, MO 63069, United States.
What nearby dining options can customers explore around this McDonald's?
Nearby dining options include Taco Bell, New China (a Chinese restaurant), KFC, and Huddle House for a variety of fast food and restaurant choices.
Are there any nearby gas stations for customers to refuel while visiting McDonald's?
Customers can find several gas stations near McDonald's including bp, Mobil, Phillips 66 Gas, and Pilot Travel Center for convenient refueling.
What local services or stores are located near this McDonald's?
Nearby services include Lily Nails (a beauty salon), Edward Jones financial advising, SSM Health Physical Therapy, and Creamers Garden Center for gardening supplies.
How can customers order from McDonald's using a mobile app?
Customers can download the McDonald's app from the Apple App Store or Google Play to place orders, access mobile offers, and earn rewards.