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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Ozark, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1108 West Jackson for the ultimate SONIC experience!
Customers reported a mix of exceptional and poor service, with some praising friendly staff while others experienced long wait times and order inaccuracies.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and failure to accommodate special requests.
Food Quality
Feedback on food quality was inconsistent, with some customers enjoying their meals while others complained about cold, overcooked, or poorly prepared items.
Staffing Issues
Several reviews mentioned staffing concerns, including slow service and inexperienced employees affecting overall customer experience.
AS
Amber Sisk
3 days ago
1.0
I ordered a SS Bacon Cheeseburger and instead i got the SS Double Cheeseburger. We spent 40$ there and are very upset as well as frustrated with sonic. we go there quite frequently and this just keeps happening.
RM
Robert Mclaren
Dec 26, 2025
1.0
To the Sonic on Jackson St. Ozark, Missouri! The last time I was there, My foot long coney weener was as hard as a wood stick and dry, and I didn't find out till I was back at work and tried to eat it! It was about as big around as my pinky, and I threw it out! Absolutely the worst Sonic I've ever been too! DO BETTER Y'ALL!
NC
Noah Callaway
Dec 5, 2025
5.0
I was pleasantly surprised by the exceptional service I received today!
Logan was the one I talked to through the intercom. I had a request for a special alteration on my coffee. Not only did he make it the way that I wanted it, whenever he gave it to me, he told me to take it for a test drive and make sure it was what I wanted. The coffee tasted great and my order came through exactly how I ordered it!
It’s pretty rare these days to find a fast food restaurant that cares about its customers and strives to be excellent. It’s clear that Logan and the morning crew over at the sonic on Jackson are that rarity. Thank you all for your great service this morning and for the great food! Keep up the good work!
EC
Evan Cardwell
Nov 13, 2025
1.0
This is what you call a SUPER breakfast burrito? This is a joke. Smaller than the jr burritos I’ve had at other sonics.
Edit: just ate the burrito and it had NO EGG OR SAUSAGE this is insane and I will not be back to this location. If I could put 0 for food I would, workers are always nice though.
CC
C. Coberley
Sep 21, 2025
2.0
Watch out for the salted caramel coffee, very salty. Think salt cured ham salty. They would not remake it unless I purchased another one.