McDonald's

3.4
2465 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
401 N 21st St, Ozark, MO
65721, United States

Hours

Reviews

3.4
2,465 reviews
5 stars
775
4 stars
516
3 stars
487
2 stars
244
1 star
443

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Quality

Customer experiences with staff varied, with some praising friendly service while others noted rudeness and unprofessional behavior.

Food Quality

Food quality was inconsistent, with some customers receiving fresh and hot meals, while others complained about cold or poorly prepared food.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some praising the clean environment and others noting dirty dining areas.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money.
  • JM
    Josh Matthews
    Jan 3, 2026
    3.0
    I come to this location fairly often. Overall, I’d say I’m satisfied about 60% of the time. The staff is generally polite, but there’s a recurring issue that’s starting to wear on me. When I place larger orders, the fries are frequently underfilled. These are supposed to be large fries, yet they often look half full. In a couple of cases, it felt like one large could have easily been poured into a medium, or even a small, without overflowing. I understand portion control, but fries are one of the lowest-cost items. Filling the carton properly (or even slightly overfilling so a few end up in the bag) goes a long way toward making customers feel taken care of and getting their money’s worth. If the portions truly can’t be filled to the top, then the packaging size should probably be adjusted. I’m not trying to be negative—just honest. I’d really like to be able to say I’m satisfied closer to 100% of the time, because this is a location I visit regularly. Thank you for taking the time to read this. Josh
  • JK
    Janet Kempf
    Dec 31, 2025
    5.0
    Went to the new McDonald's in Sedalia through the drive through. All the food was fresh (even the fries). Didn't have to wait long at all. Training paid off ha. Thank you
  • JJ
    Janet
    Dec 31, 2025
    5.0
    Went to the new McDonald's in Sedalia through the drive through. All the food was fresh (even the fries). Didn't have to wait long at all. Training paid off ha. Thank you
  • KK
    Katrina
    Dec 31, 2025
    1.0
    Ordered on the app and it was easy. Arrived and drive thru person taking order was kind. Then, we get to the window and the lady was super rude! ​Terrible way to start a day!
  • KP
    Kayla Phillips
    Dec 28, 2025
    5.0
    Always made fresh and always hot food, never had any bad experiences with food except once order got misunderstood and they gave Big Mac instead of quarter pounder but order was made right! Always good service and always clean eating area's! Best McDonald's in Missouri that I been to so far! Always a favorite!

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 4:30 AM to 12:00 AM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 4:30 AM to midnight.