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McDonald's

3.4
(2463 reviews)

Business Details

401 N 21st St, Ozark, MO
65721, United States
(417) 581-2222
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
401 N 21st St, Ozark, MO
65721, United States

Hours

Reviews

3.4
2,463 reviews
5 stars
775
4 stars
514
3 stars
486
2 stars
245
1 star
443

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Customer experiences with staff varied, with some praising friendliness while others noted rudeness and unprofessional behavior.

Food Quality

Food quality was inconsistent, with some reviews highlighting fresh and hot meals, while others complained about cold or poorly prepared items.

Cleanliness

The cleanliness of the dining area received mixed reviews, with some customers noting it was well-kept, while others reported messiness.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money.
  • CJ
    Caysha Jones
    1 day ago
    5.0
    Management does a great job at this McDonald's. It's always clean and staff are friendly here.
  • DD
    Desiree Neeley (Desi)
    Feb 12, 2026
    2.0
    I rated the atmosphere so high because I ordered it from my car. We had to wait about 15 minutes. The girl who came out was very nice. She apologized for the wait so I gave her 4 stars. I bought 9 Double Cheeseburgers 2 without ketchup (I am allergic which I posted) with Mayo. My burger had ketchup on the bun and on the bottom. Please be mindful of your people who have allergies. Thank you.
  • TN
    Teala Newton
    Feb 4, 2026
    1.0
    I've been in here a lot mostly for breakfast and I'm always satisfied. Forgot my lunch and came in no hot McChicken, cold fried and, straw missing. Super annoyed I was on my break so I didn't have time to go in an make it right.
  • EE
    Elizabeth
    Jan 29, 2026
    1.0
    McDonalds you guys need to get you stuff together or better employees me having to wait 30 minutes for one meal is not expectable had to go inside and my food was I guess just sitting there cold when I got it wasn’t about to wait another 30 minutes for a replacement 🤬
  • JM
    Josh Matthews
    Jan 3, 2026
    3.0
    I come to this location fairly often. Overall, I’d say I’m satisfied about 60% of the time. The staff is generally polite, but there’s a recurring issue that’s starting to wear on me. When I place larger orders, the fries are frequently underfilled. These are supposed to be large fries, yet they often look half full. In a couple of cases, it felt like one large could have easily been poured into a medium, or even a small, without overflowing. I understand portion control, but fries are one of the lowest-cost items. Filling the carton properly (or even slightly overfilling so a few end up in the bag) goes a long way toward making customers feel taken care of and getting their money’s worth. If the portions truly can’t be filled to the top, then the packaging size should probably be adjusted. I’m not trying to be negative—just honest. I’d really like to be able to say I’m satisfied closer to 100% of the time, because this is a location I visit regularly. Thank you for taking the time to read this. Josh

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 4:30 AM to 12:00 AM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 4:30 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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