McDonald's

3.4
2460 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
401 N 21st St, Ozark, MO
65721, United States

Hours

Reviews

3.4
2,460 reviews
5 stars
771
4 stars
516
3 stars
488
2 stars
244
1 star
441

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude interactions and order mistakes.

Food Consistency

Food quality is inconsistent, with reports of fresh items at times but also complaints about cold, poorly prepared, or incorrect orders.

Pricing Issues

Customers express dissatisfaction with rising prices and perceived value, particularly regarding breakfast items and additional charges for sauces.

Cleanliness

The restaurant is noted for being clean and well-kept, although some reviews mention issues with cleanliness in dining areas.

Speed of Service

While many customers appreciate the quick service, there are frequent complaints about long wait times and delays in receiving orders.
  • MW
    Mercedes Elizabeth Walley
    2 days ago
    5.0
    Love the McDonald's app deals and discounts and games! Keeps it fun and exciting 😎😜 Been going here for years and I can say that it's one of the best McDonald's around here 😁 And they have a indoor playground for kids with plenty of tables and seating to eat and watch the kids play
  • LD
    Lawrence Davis
    Nov 14, 2025
    4.0
    I know this seems to be a trend lately, but getting orders wrong does seem to happen too often. The latest, my son, who dislikes sauces, asked for burger with no ketchup and no mayo. It came with mayo. Returned it, and now it had traces of mustard on it (which wasn't an option before). Would have returned that too if we didn't have to get back to work.
  • JA
    Joleen and Tom Arnhold
    Nov 9, 2025
    4.0
    The clerk got my order wrong. However, the food I did receive tasted good
  • SL
    Shannon Lewis
    Nov 7, 2025
    5.0
    Great Staff and the food was good so what more could we ask for?
  • SZ
    Susan Zimmerlee
    Nov 5, 2025
    1.0
    Ordered here a few times, they often forget to put sauces in the bag. Tonight my husband ordered a quarter pounder and the burger was still raw.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 4:30 AM to 12:00 AM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 4:30 AM to midnight.