Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Customer experiences with staff varied, with some praising friendliness while others noted rudeness and unprofessional behavior.
Food Quality
Food quality was inconsistent, with some reviews highlighting fresh and hot meals, while others complained about cold or poorly prepared items.
Cleanliness
The cleanliness of the dining area received mixed reviews, with some customers noting it was well-kept, while others reported messiness.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value for money.
CJ
Caysha Jones
1 day ago
5.0
Management does a great job at this McDonald's. It's always clean and staff are friendly here.
DD
Desiree Neeley (Desi)
Feb 12, 2026
2.0
I rated the atmosphere so high because I ordered it from my car. We had to wait about 15 minutes. The girl who came out was very nice. She apologized for the wait so I gave her 4 stars. I bought 9 Double Cheeseburgers 2 without ketchup (I am allergic which I posted) with Mayo. My burger had ketchup on the bun and on the bottom. Please be mindful of your people who have allergies. Thank you.
TN
Teala Newton
Feb 4, 2026
1.0
I've been in here a lot mostly for breakfast and I'm always satisfied. Forgot my lunch and came in no hot McChicken, cold fried and, straw missing. Super annoyed I was on my break so I didn't have time to go in an make it right.
EE
Elizabeth
Jan 29, 2026
1.0
McDonalds you guys need to get you stuff together or better employees me having to wait 30 minutes for one meal is not expectable had to go inside and my food was I guess just sitting there cold when I got it wasn’t about to wait another 30 minutes for a replacement 🤬
JM
Josh Matthews
Jan 3, 2026
3.0
I come to this location fairly often. Overall, I’d say I’m satisfied about 60% of the time.
The staff is generally polite, but there’s a recurring issue that’s starting to wear on me. When I place larger orders, the fries are frequently underfilled. These are supposed to be large fries, yet they often look half full. In a couple of cases, it felt like one large could have easily been poured into a medium, or even a small, without overflowing.
I understand portion control, but fries are one of the lowest-cost items. Filling the carton properly (or even slightly overfilling so a few end up in the bag) goes a long way toward making customers feel taken care of and getting their money’s worth. If the portions truly can’t be filled to the top, then the packaging size should probably be adjusted.
I’m not trying to be negative—just honest. I’d really like to be able to say I’m satisfied closer to 100% of the time, because this is a location I visit regularly.
Thank you for taking the time to read this.
Josh
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 4:30 AM to 12:00 AM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 4:30 AM to midnight.
What are the delivery hours for McDonald's in Ozark, MO?
Delivery is available daily from 5:00 AM to 11:30 PM.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available as a pickup and delivery service.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru service for your convenience.
Are there any nearby places to visit before or after dining at McDonald's?
Yes, nearby you can visit places like Redbox for DVD rentals, HEAD 2 TOE for shopping, and KB and CO Children's Boutique for children's clothing.
What other food options are available near McDonald's at 401 N 21st St, Ozark?
Nearby food options include Post Game Pizza for Italian cuisine and Brothers Tacos for Mexican dishes and smoothies.
What local services are close to McDonald's in Ozark?
Close to McDonald's are services like Regions Bank for financial needs, Phillips 66 Gas station for fuel, and Freedom From Pain Advanced Physical and Massage Therapy for health services.
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