Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items.
Service Quality
Customer experiences with staff varied, with some praising friendly service while others noted rudeness and unprofessional behavior.
Food Quality
Food quality was inconsistent, with some customers receiving fresh and hot meals, while others complained about cold or poorly prepared food.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some praising the clean environment and others noting dirty dining areas.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value for money.
JM
Josh Matthews
Jan 3, 2026
3.0
I come to this location fairly often. Overall, I’d say I’m satisfied about 60% of the time.
The staff is generally polite, but there’s a recurring issue that’s starting to wear on me. When I place larger orders, the fries are frequently underfilled. These are supposed to be large fries, yet they often look half full. In a couple of cases, it felt like one large could have easily been poured into a medium, or even a small, without overflowing.
I understand portion control, but fries are one of the lowest-cost items. Filling the carton properly (or even slightly overfilling so a few end up in the bag) goes a long way toward making customers feel taken care of and getting their money’s worth. If the portions truly can’t be filled to the top, then the packaging size should probably be adjusted.
I’m not trying to be negative—just honest. I’d really like to be able to say I’m satisfied closer to 100% of the time, because this is a location I visit regularly.
Thank you for taking the time to read this.
Josh
JK
Janet Kempf
Dec 31, 2025
5.0
Went to the new McDonald's in Sedalia through the drive through. All the food was fresh (even the fries). Didn't have to wait long at all. Training paid off ha. Thank you
JJ
Janet
Dec 31, 2025
5.0
Went to the new McDonald's in Sedalia through the drive through. All the food was fresh (even the fries). Didn't have to wait long at all. Training paid off ha. Thank you
KK
Katrina
Dec 31, 2025
1.0
Ordered on the app and it was easy. Arrived and drive thru person taking order was kind. Then, we get to the window and the lady was super rude! Terrible way to start a day!
KP
Kayla Phillips
Dec 28, 2025
5.0
Always made fresh and always hot food, never had any bad experiences with food except once order got misunderstood and they gave Big Mac instead of quarter pounder but order was made right! Always good service and always clean eating area's! Best McDonald's in Missouri that I been to so far! Always a favorite!
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 4:30 AM to 12:00 AM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 4:30 AM to midnight.
What are the delivery hours for McDonald's in Ozark, MO?
Delivery is available daily from 5:00 AM to 11:30 PM.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available as a pickup and delivery service.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru service for your convenience.
Are there any nearby places to visit before or after dining at McDonald's?
Yes, nearby you can visit places like Redbox for DVD rentals, HEAD 2 TOE for shopping, and KB and CO Children's Boutique for children's clothing.
What other food options are available near McDonald's at 401 N 21st St, Ozark?
Nearby food options include Post Game Pizza for Italian cuisine and Brothers Tacos for Mexican dishes and smoothies.
What local services are close to McDonald's in Ozark?
Close to McDonald's are services like Regions Bank for financial needs, Phillips 66 Gas station for fuel, and Freedom From Pain Advanced Physical and Massage Therapy for health services.