Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect or incomplete orders, leading to frustration.
Service Speed
Customers frequently mentioned slow service, particularly during busy times, with long wait times in the drive-thru.
Staff Attitude
Several reviews highlighted rude or unhelpful staff, particularly from management, impacting the overall experience.
Food Quality
While some customers praised the freshness and taste of the food, others reported issues with food temperature and preparation.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some noting it was clean while others reported dirty tables.
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Andrii Kukhta
Feb 18, 2026
4.0
Slow working
MM
MaddMandiMusic (MandiMarieMusic)
Feb 15, 2026
1.0
Went thru the drive thru. They handed the food to me then I looked. Bag had no fries. I told them and showed them and they asked what sizes. I said 2 medium and 2 large. They then handed another bag with 2 medium and a large. And another bag that had a medium and a McDouble. I didn’t order a McDouble and wasn’t about to get them to fix it a third time and just lefr. Asked for extra hot honey sauce on the snack wrap meal. Paid 1.18 for extra which it didn’t have on it. Missing sauces all together. But to whoever was behind me in the drive thru they gave me ur order so I apologize they probably had to remake it. But still didn’t get my order right.
CG
Chuck Gregg
Feb 10, 2026
5.0
They weren't busy but I appreciated the gentleman that saw me when I came, he anticipated my online order and once I placed it, he got it ready promptly and handed it to me. Awesome service with politeness, a smile and the quickness was appreciated. 👍
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angel Weston
Feb 7, 2026
1.0
They were very slow and way behind messed up several orders that were in front of us. They need to pay more attention to what they are doing. We waiting 30 minutes for out food
DB
Dawson Brokhausen
Jan 17, 2026
1.0
Just went through ordered 2 mc chickens, a spicy mc chicken, and medium fry 2 lrg drinks got 2 mc crispys a mc chicken and no fries worst mc Donald’s to go to hands down. Workers too busy goofing off