McDonald's

3.6
1175 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5560 N 21st St, Ozark, MO
65721, United States

Hours

Reviews

3.6
1,175 reviews
5 stars
448
4 stars
255
3 stars
204
2 stars
91
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Freshness

While some customers praised the freshness of the food, others noted issues with cold or improperly prepared items.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some customers noting clean conditions while others reported dirty tables.

Staff Attitude

Customer experiences varied widely regarding staff friendliness, with some employees being described as pleasant and others as unhelpful or rude.

Order Accuracy

Many reviews highlighted consistent issues with order accuracy, including missing items and incorrect orders.
  • ZE
    Zach E
    2 days ago
    5.0
    This place is always fast and even if you have to wait a couple mins at least you'll get fresh food for it
  • LL
    Lynn
    Nov 16, 2025
    1.0
    Awful the manger left us sitting for 30 minutes waiting on food after everyone was getting there’s! Then wouldn’t not let my son have a half lemonade, half iced tea and make me pay for it as well!
  • RK
    Rafael Kingsley
    Nov 13, 2025
    1.0
    Bro I know McDonalds isn't known for quality but seriously even for Cheap food standards this place is awful & the workers here put no effort in at all. Messed up my order & gave me the wrong thing & the food they gave me was a disgusting mess my McChicken had a whole jar of mayo between 2 buns.. 😂
  • CY
    Cirt Yancy
    Oct 28, 2025
    5.0
    We've all eaten at several McDonald's... I was so impressed with the freshness & everything about my experience I went ahead and shared my experience. The sandwich that I had was over the top fresh & very good & quick great job guys! Visit was October 28th about 9:50 pm
  • TH
    Trace Haddock
    Oct 21, 2025
    2.0
    A couple of days ago, I ordered a coffee from there. As I approached the bottom of the cup, I noticed white chunks at the bottom. Assuming it was mold, I was thoroughly grossed out and decided to throw away my drink instead of investigating further.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Ozark, MO?

McDonald's in Ozark, MO is open daily from 4:30 AM to midnight.

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Sunday from 5:00 AM to 11:30 PM.