McDonald's

3.6
1187 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5560 N 21st St, Ozark, MO
65721, United States

Hours

Reviews

3.6
1,187 reviews
5 stars
453
4 stars
255
3 stars
205
2 stars
92
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, particularly during busy hours.

Food Quality

While some customers praised the freshness and taste of the food, others experienced issues with cold or improperly prepared items.

Cleanliness

Feedback on cleanliness was mixed; some noted the establishment was clean, while others reported dirty tables and unsanitary conditions.

Staff Performance

Staff performance varied significantly, with some employees receiving praise for their friendliness and efficiency, while others were criticized for being unhelpful or stressed.
  • LK
    Leo Kosovan
    Jan 1, 2026
    1.0
    They always forget something in my order and since I always get a big order I can’t really check at the window so I find it at home.
  • CM
    Courtney Mann
    Dec 29, 2025
    2.0
    Understaffed, employees seem very stressed and irritable. Would avoid if in a hurry.
  • BC
    B C
    Dec 24, 2025
    1.0
    Worst ever experience ever. Over 40 minutes to order food a simple mc double, big Mac, fry and a drink. Very crappy service. This is the last time I go here
  • RA
    Ray Avery
    Dec 19, 2025
    3.0
    For some reason, my order is nearly always wrong one way or another ????????? And they only put a small 50 cent piece sized spot of tarter sauce on the filet-o-fish sandwich, even when I ask foe EXTRA tarter sauce ????? I pay for extra sauce and don't get it !!!!! One should NOT have to ask for extra sauce if you served your filet-o-fish sandwich like it looks on your menu and advertisements !!!!!!! Don't you know that's FALSE advertising 🙄 😒
  • RM
    Rayna McIntyre
    Dec 13, 2025
    1.0
    The manager raised her voice and she was absolutely disrespectful. She said we backed her line up but it was only about 4 cars back. They will never have my service again

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Ozark, MO?

McDonald's in Ozark, MO is open daily from 4:30 AM to midnight.

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Sunday from 5:00 AM to 11:30 PM.