Arby's

4.0
736 reviews
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Business Details

1801 W Marler Lane, Ozark, MO
65721, United States
(417) 485-2406
http://www.arbys.com/locations/us/mo/ozark/1801-w-marler-lane/store-7624
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1801 W Marler Lane, Ozark, MO
65721, United States

Hours

Reviews

4.0
736 reviews
5 stars
341
4 stars
206
3 stars
108
2 stars
37
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, though some reported rude or dismissive behavior from specific employees.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a significant inconsistency in order fulfillment.

Food Quality

While many customers enjoyed the food, there were several reports of items being served cold or not meeting expectations, particularly with specific menu items.

Speed of Service

The speed of service received mixed reviews; some customers experienced quick service, while others reported long wait times, especially in the drive-thru.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but there were also mentions of dirty tables and unsanitary conditions.
  • AS
    Aly Schroeder
    Nov 26, 2025
    5.0
    Nicest workers! They were genuine and talkitive!
  • BS
    BERNIE SALEMIE
    Oct 12, 2025
    3.0
    Thank you Arby's for a nice quick meal. However it was quite upsetting to find out that one of your workers that was a male used the female bathroom. Our 15 year old granddaughter was not able to use the bathroom, even though she needed to. Rather than make a scene we left. We are considering taking legal action. Convince me why we shouldn't.
  • RS
    Rey S
    Sep 19, 2025
    5.0
    Each time I've been here it's been impressively fast and the food is VERY hot. Really nice employees, and order accuracy is perfect. I've also picked up some DoorDash deliveries from here and it was fast and easy to grab. Definitely one of my preferred spots in Ozark.
  • PT
    Peggy Thompson
    Sep 3, 2025
    5.0
    I want to mention Vicky yesterday on 9/2/2025 ,was very customer service-oriented. Very nice. The food was good. Love the Jamaica shakes.Just wish was a lit cheaper but Good amount of meat on the sandwiches.Even on just the classics
  • SM
    Samuel Matthews
    Aug 25, 2025
    5.0
    Quick, friendly service. Food was hot, fresh and delicious.
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