Arby's

3.8
946 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5779 Highway 54, Osage Beach, MO
65065, United States

Hours

Reviews

3.8
946 reviews
5 stars
424
4 stars
213
3 stars
124
2 stars
64
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their kindness and helpfulness, others are reported as rude and unprofessional.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals while others received cold or incorrect orders.

Cleanliness

The restaurant's cleanliness is a concern, with reports of dirty floors and unsanitary conditions in the dining area.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect food.

Service Speed

Service speed is frequently criticized, with long wait times reported in both drive-thru and dine-in experiences.
  • JM
    Jason Mitchell
    1 day ago
    1.0
    Not one of them can read. If you add or subtract anything they leave it on and don’t take it off every time. They need to go back to basic language from 1st grade.
  • AB
    Angela Bushman
    Jan 4, 2026
    4.0
    The place was clean people friendly. Mom and I eat there. Maybe 5 other people came and went when we were there. And they all seemed happy with eating there also. If anything stood out from a every day dibe out at Arby's. the employees seamed happy. And they shared that happiness with you. That gave me happy feeling walking away from counter Unlike visits to Jefferson city Arby's. where I have gotten to point . I won't dibe in there. And have had so many bad experiences with food taest. Order having always at least one thing being wrong. And when I have to go back to counter to get my order fixed. There employees act like I have nerve making them fix there mistakes. I try to get my Arby's Rubin fix when I'm away from Jefferson City. Finally. Where that Arby's is over rude and uncomfortabley Sad. Osage beach Arby's is overly good experience . A feel good food good. place. 4 thumbs up Osage beach
  • JA
    jeremy ault
    Dec 27, 2025
    3.0
    Ordered a double with cheese... maybe got a teaspoon of cheese. Just compared to previous visit
  • BD
    Benn Du
    Dec 16, 2025
    2.0
    December 16th 2pm I literally drove to the drive-through told him ( Darker skin long haired kid)what I wanted such as I did not want curly fries I want crinkle fries and ketchup. I drive away get halfway to work. Realize they gave me curly fries and they did not give me any ketchup. These people are mentally slow they are not with it.
  • AG
    Amber Greer
    Dec 10, 2025
    5.0
    The ladies who work the drive thru at this location are always so kind. Their customer service skills are top tier, and the food is always fresh and delicious!