Jimmy John's

2.8
177 reviews

About

Sandwich Restaurant

Location

Jimmy John's
9200 Olive Blvd, Olivette, MO
63132, United States

Hours

Reviews

2.8
177 reviews
5 stars
60
4 stars
17
3 stars
8
2 stars
11
1 star
81

What are people saying?

AI-generated from recent customer reviews

Food Quality

While some customers enjoyed the sandwiches, others reported issues with incorrect orders and stale ingredients.

Customer Service

Service quality varied significantly; some staff were praised for their friendliness and helpfulness, while others were criticized for rudeness and poor communication.

Operational Issues

Frequent complaints about incorrect hours of operation and unresponsive service, with many customers finding the location closed during posted hours.

Delivery Problems

Numerous reviews highlighted delays in delivery times, with many customers experiencing orders arriving late or not at all.

Cleanliness

Several customers noted unsanitary conditions and a lack of cleanliness in the establishment.
  • EJ
    Eli Jacubovich
    Nov 8, 2025
    5.0
    Very good sandwiches to take instead of airport options. I took a turkey with tomatoes and it was very good overall. Not fancy but tasty.
  • CK
    Courtney Kincaid
    Oct 16, 2025
    1.0
    My entire sandwich was a joke and tasted terrible. JJs is usually my go to sandwich place, but this experience put me off.
  • YG
    Yeshai Gibli
    Oct 10, 2025
    5.0
    Charles and the crew were fantastic. It's a bit strange for me to write a review of a national chain sandwich shop, but these guys always have smiles and give me and my family great service that's quick and friendly. The sandwiches are always delicious as well. Thank you Charles and your whole crew!
  • ZK
    Zev Katz
    Oct 5, 2025
    1.0
    My wife and I took a walk by this place this morning and from the look of all their trash it must be a filthy establishment
  • CO
    Cameron OKeefe
    Sep 9, 2025
    5.0
    Ken was incredible! I’m gluten free and usually order the unwich, but since they were out of lettuce, he put together a salad for me instead. It was thoughtful, creative, and way beyond what I expected. Truly made my day. Thank you, Ken!