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Jimmy John's

2.8
(180 reviews)
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Business Details

9200 Olive Blvd, Olivette, MO
63132, United States
(314) 334-1316
https://locations.jimmyjohns.com/mo/olivette/sandwiches-821.html

About

Sandwich Restaurant

Location

Jimmy John's
9200 Olive Blvd, Olivette, MO
63132, United States

Hours

Reviews

2.8
180 reviews
5 stars
61
4 stars
17
3 stars
8
2 stars
12
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported unprofessional and rude staff, with many experiences of incorrect orders and poor customer service.

Food Quality

While some customers enjoyed the sandwiches, there were numerous complaints about incorrect orders, stale bread, and overall food quality declining.

Operational Problems

The location has been criticized for inconsistent hours, often being closed during posted business hours, leading to customer frustration.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and attentiveness, indicating that there are capable employees at the location.
  • KB
    Kevin Bennett
    Feb 5, 2026
    2.0
    Very unprofessional staff who don't seem to notice customers exist and constantly make mistakes. Reasonably good food.
  • HM
    heather mckire
    Feb 2, 2026
    5.0
    charles is the best sandwich maker!! best customer service he definitely deserves a raise!!!
  • PW
    Patricia Waston
    Jan 16, 2026
    1.0
    Bought a BLT for lunch and asked for extra bacon. Sandwich had barely any bacon whatsoever. Called to get a refund JUST FOR MY MISSING BACON. The gentleman on the phone told me that he personally made my sandwich and there was extra bacon and that he put nine pieces on it. I took it apart and it was two pieces cut in threes. I wish I could add a picture because this sandwich is laughable. Just go somewhere else
  • EJ
    Eli Jacubovich
    Nov 8, 2025
    5.0
    Very good sandwiches to take instead of airport options. I took a turkey with tomatoes and it was very good overall. Not fancy but tasty.
  • CK
    Courtney Kincaid
    Oct 16, 2025
    1.0
    My entire sandwich was a joke and tasted terrible. JJs is usually my go to sandwich place, but this experience put me off.
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