Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers frequently praised the friendly and upbeat service from staff, with many noting the personal interactions and positive atmosphere.
Inconsistent Wait Times
Several reviews highlighted long wait times in the drive-thru, with some customers experiencing delays even with few cars ahead.
Drink Quality
While many enjoyed the drinks, there were complaints about inconsistency in taste and quality, with some drinks described as watered down or not meeting expectations.
Customer Experience
Overall, customers appreciated the fun and lively environment, but some expressed frustration with the ordering process and service efficiency during busy times.
DG
Dheeraj G
2 days ago
1.0
Doesn't match to the hype
JG
Jordan G
Jan 5, 2026
5.0
Katelyn is literally the sweetest human ever. Thank you for your kindness today. You made my day on a LONG road trip.
Also the coffee itself was really good, per the usual :D
SS
Sunshine Strong
Jan 4, 2026
5.0
A rough start to the New Year was made better by Allison’s kindness, positive vibes, and a yummy drink. 🥳☕️
DM
Darla Morris
Jan 1, 2026
1.0
They way they do their ordering makes no sense. You can pick the shortest line and still have several cars pull up in the other lane and order before you. I will not return for the frustration of ordering.
BD
Brea Davis
Dec 29, 2025
1.0
Went through the drive thru to order and there was someone in front of us talking to the person at the window which the person was hanging out the window almost into this person window of their car. So we sat there for another 5 mins for them to just keep talking so we left. In all honesty if they were friend cool but there was no one there to take our order and a waste of our time. The worker lost the company money. If they were their friends they could at least drive back through the drive thru as there was no body behind us and at least let us order our drinks.
Love Dutch bros drinks but the service sucked!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks can I expect at Dutch Bros Coffee?
Dutch Bros offers a wide variety of killer coffees, epic drinks including espresso, smoothies, shakes, hot chocolate and more, along with many customizable flavors.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
Are there caffeine-free drink options available?
Yes, you can enjoy classic espresso drinks made with decaffeinated espresso, as well as Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades which are caffeine-free.
What are the business hours for Dutch Bros Coffee at 982 Bryan Rd, OFallon?
The shop is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee accept mobile payment methods?
Yes, they accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Can I order ahead or get curbside pickup at this Dutch Bros location?
This location offers curbside pickup but does not offer delivery. Ordering ahead is recommended via their app for convenience.
Where can I download the Dutch Bros mobile app to order drinks?
You can download the Dutch Bros app from the Apple App Store or Google Play Store using the provided links in their profile.
What nearby dining options are available around Dutch Bros Coffee at 982 Bryan Rd?
Nearby you can visit McDonald's for fast food, Casey's General Store for pizza, and Starbucks for additional coffee choices, all within easy reach for customers.
Are there any nearby childcare facilities close to Dutch Bros Coffee?
Yes, nearby childcare options include Little Learners of O'Fallon and Little Guppy Child Development Center, which are convenient for parents visiting Dutch Bros.
What local services or attractions can I visit near Dutch Bros Coffee?
Nearby attractions and services include The Mind Development Center school, Living Waters Salon and Spa for beauty treatments, and the O'Fallon Chamber of Commerce & Industries for professional services.