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McDonald's

3.5
(1087 reviews)

Business Details

201 S Broadway, Oak Grove, MO
64075, United States
(816) 690-7727
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
201 S Broadway, Oak Grove, MO
64075, United States

Hours

Reviews

3.5
1,087 reviews
5 stars
402
4 stars
247
3 stars
174
2 stars
74
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

There were numerous complaints about incorrect orders, cold food, and poor food quality, including instances of food poisoning and unsanitary conditions.

Customer Service

Many reviews highlighted rude or unprofessional behavior from staff, with several customers expressing dissatisfaction with how their concerns were handled.

Cleanliness

The restaurant was often described as dirty and poorly maintained, with reports of unsanitary conditions in both the dining area and restrooms.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service from specific employees and noted that food was fresh and well-prepared on occasion.
  • MW
    malicea ward
    Feb 12, 2026
    3.0
    In drive thru almost 20 minutes for 1 drink, cookies, and a pie. Lady at the window told me a whole story while holding my bag, not just handing it to me so I could go. I will just come inside from now on.
  • AT
    Anthonie Toms
    Feb 7, 2026
    1.0
    Was forced to wait over 30 mins for a medium fry, a coffee, and a couple burger :/ very likely that im going to start getting food elsewhere, person at drive thru also seemed a little annoyed when all I did was ask for a damn receipt, and also never got an apology from the employees because of my wait. Food was actually decent though
  • KB
    Kimberly Buhler
    Jan 27, 2026
    2.0
    Ms. Sandra is there EVERY DAY. Elderly. So sweet. This morning while working drive thru as she always does. You could hear how sick she was. I told her to go home and she said they wouldn’t let her. If this is true. SHAME ON YOU MCDONALDS. On so many levels. Shane on you
  • SH
    Steve Haydu
    Jan 22, 2026
    1.0
    Complete disaster of an experience! NO one takes orders. Forced to use screens. But, there are coupons "exclusive" to the absolutely awful online app, so forget about getting that 25% off coupon to work. These app designers and marketing people should all be fired! App doesn't work. Lost count of how many times I had to login, enter passwords, open email links to "confirm", re-enter the order, then lose it during the payment "process". I don't have credit card numbers memorized. Does everyone else? So I pick Paypal. Yup, ZAP, order disappears again. Start over. Guess what? Won't let me login. Finally deleted the entire app and started over yet again. Took 40 minutes to do this. NEVER AGAIN. To you franchise owners who want to save some salary expense so you can pocket more profits, choke on it. I'm a college grad with an MBA, not some dummy. It should NOT be this cumbersome. No more McGrunt burgers and stench fries for this family!
  • DW
    D Woods
    Jan 11, 2026
    1.0
    Literally the slowest McDonald's i have ever seen. Still waiting. A woman is now demanding a refund

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 201 S Broadway, Oak Grove, MO?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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