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McDonald's

3.0
(1124 reviews)

Business Details

4001 Crusher Dr, O Fallon, MO
63368, United States
(636) 329-1551
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4001 Crusher Dr, O Fallon, MO
63368, United States

Hours

Reviews

3.0
1,124 reviews
5 stars
276
4 stars
227
3 stars
195
2 stars
99
1 star
327

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of slow service and incorrect orders.

Food Quality

Numerous reviews highlighted issues with food freshness, including cold and stale items, as well as missing components from orders.

Management Issues

Many customers expressed dissatisfaction with management's handling of complaints and overall store operations, indicating a need for better training and oversight.

Cleanliness

While some customers noted cleanliness, many others reported dirty tables and unsanitary conditions.
  • P2
    Paul KUHNERT 2ND
    1 day ago
    1.0
    Customer service was poor the lady taking the orders could not understand English. I asked for no pickles, both of my burgers had pickles on them. And I am severely allergic to pickles.Do not, I repeat, do not go to this mcdonald's.Your order will not come out correctly
  • AH
    Allie Hammack
    2 days ago
    1.0
    If I could give zero stars I would. I went there for one basic thing, just a regular McChicken. The lady who handed me my food was completely rude, didn't even acknowledge me or look at me just handed me my food and immediately closed the window. And when I opened my McChicken, I noticed that there is no lettuce and there is no mayonnaise. Never going back to this location, I hope that lady gets fired
  • JM
    James Morris
    Jan 27, 2026
    1.0
    Rude staff
  • CW
    Chris Wilhite
    Jan 7, 2026
    1.0
    Truly is one of the worst McDonald’s in the whole entire St. Louis area, sorry. Majority of the time I DoorDash or go thru the drive thru, the order has been completely wrong.
  • RB
    Roshea Bost
    Jan 3, 2026
    1.0
    I ordered a fish filet. The smell when I unwrapped it was horrible and rotten. The bun was stale and burnt. Cheese was hard and discolored.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM on weekdays, and from 6:00 AM to 11:00 PM on weekends.

When is the drive-thru available at this McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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