McDonald's

3.0
1109 reviews
Get DirectionsCallWebsite

Business Details

4001 Crusher Dr, O Fallon, MO
63368, United States
(636) 329-1551
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4001 Crusher Dr, O Fallon, MO
63368, United States

Hours

Reviews

3.0
1,109 reviews
5 stars
275
4 stars
226
3 stars
193
2 stars
98
1 star
317

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported poor service, including long wait times, rude staff, and frequent mistakes with orders.

Food Freshness

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and highchairs.

Management Issues

There were complaints about unprofessional management and a lack of effective training for staff.

Customer Experience

Overall, customers expressed dissatisfaction with their experiences, often stating they would not return to this location.
  • KK
    Kelly Knott
    Nov 16, 2025
    1.0
    Ordered a Happy Meal , got home no hamburger! Not happy
  • CT
    Collin Tesreau
    Nov 11, 2025
    5.0
    Of all the MCDs this is one of the cleaner and nicer establishments.
  • JT
    Jake Teat
    Nov 9, 2025
    1.0
    Food always missing. Was lucky this time to get some free protein in my drink
  • JF
    Jacqueline Feeney
    Oct 28, 2025
    1.0
    Service is terrible here. Ordered a happy meal for my son a small frappe and a small fry waited 20 minutes no food…. Went to the counter and asked and there excuse me as they didn’t get my ticket told them what I had they brought my sons happy meal and my frappe… had to go back up for my fries and his white milk that comes with the meal. This happens everytime I come
  • AA
    Alana Anderson
    Oct 17, 2025
    1.0
    First I wanna say horrible service we pull up to the window, the lady that was taking our service was already having us explain that our daily dubble burger had no top bun, we call about it and tell them oh can we get a free one next time we come since there was no bun on the top right he rights down our names and then today we go there and tell the lady oh we called last week about a daily dubble and you guys said we would get a free one and we already had to explain about 5 different times that we were suppose to get a free one and we pull up to the window we’re telling the lady I wanna make sure you took off the daily dubble since you guys said we could get it for free the lady got a the manager whoever she is her name is Felicia she was horrible we told her about the situation she said I’ll deal with it for you this time arguing back and forth mind you we already have a large order we’re not going to lie about a bun not being a a burger, it was horrible service, the First Lady that we had spoken to she was fine it was just the fact we had to explain multiple times that you guys need to take off the daily dubble, recommend never going here ever again because the workers were very very rude even Felicia.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM on weekdays, and from 6:00 AM to 11:00 PM on weekends.

When is the drive-thru available at this McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.