McDonald's

3.0
968 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2915 Highway K, O Fallon, MO
63366, United States

Hours

Reviews

3.0
968 reviews
5 stars
277
4 stars
163
3 stars
122
2 stars
84
1 star
322

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Cleanliness Concerns

Several customers noted that the restaurant was dirty, with reports of ants and unclean tables.

Inconsistent Quality

Feedback indicated a decline in food quality, with complaints about stale or improperly cooked items.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • MA
    megan auton
    Jan 3, 2026
    1.0
    The fries are never good and drive thru always takes forever
  • CF
    Camden F
    Dec 29, 2025
    1.0
    I swear this one always has trouble with orders not just at the window but also making it fresh and or correct. The Older man manger could give to cares and always says well there is a language barrier so that's why the order is not right. Ok I get it for one time but every time. I miss how they could get something right. For them to get something correct would be asking like what 2 plus 2 is. I will now and forever go to the on in Lake St Louis they have great customer service and always get the orders right. Do better!
  • JS
    Joseph Saller
    Dec 24, 2025
    1.0
    Went to the drive-thru ordered two Daily Doubles small fry and vanilla shake she comes to the window and gives me one Burger I said that's not my order she was what was your order I told her she had to go get it worse service ever
  • MD
    Ms Dymples
    Nov 8, 2025
    2.0
    This is the 2nd time that I arrive 10mins to 6a and eventhough they are open with workers inside they did not take my order at drive through. I sat for a 2 mins each time. Drove by the windows and I can see ppl inside. This is unacceptable. Starbucks across the street has better service anyway!
  • MJ
    Matt Johnson
    Nov 2, 2025
    1.0
    Service was horrible waited 15 minutes at the drive thru to speak with someone when I had a mobile order asked if I could please have crispy fries got fries and food from 6+ hours ago ordered all large meals to do the monopoly game and got 0 tickets for it drive thru service at window women looked like a alien from another planet gave me her opinions on the food and sauces when I just wanted what I asked on sauces and my mobile order then got told I could only get 3 total sauces after spending $35 will never return to this location

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's in O'Fallon, MO is open daily from 5 AM to 4 AM the next day, with Monday opening at 6 AM.

Is the McDonald's drive-thru available, and what are its hours?

Yes, the drive-thru is available daily from 5 AM to 4 AM, except Monday when it opens at 6 AM.