Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold or improperly cooked items, and missing components in orders.
Cleanliness
Several customers noted that the restaurant was dirty, with reports of ants and unclean tables.
Inconsistent Hours
Customers expressed frustration over the location not being truly 24 hours as advertised, with instances of being turned away during operating hours.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
MM
Matthew Murden
Feb 23, 2026
1.0
Snack wrap was dry and over cooked and why is it in feel like im walking into a prison for a nasty snack wrap. Service was okay could be better could be worse, but I won't be returning.
CB
Chandler B
Feb 13, 2026
1.0
I had gotten a cheeseburger at this location three days ago and it was barely warm and asked to get a new one and was still barely warm and now ive had stomach problems since then and concerned if i have some sort of stomach virus this is not okay this location has been trash for years this location needs to be shutdown for good
CL
Carla’s Life
Jan 29, 2026
1.0
Is 2 o’clock in the morning on Wednesday night I said in the drive-through with no other person in line for 15 minutes nobody ever said anything. I pulled around to the window to see if they were open and the guy kept walking past me, refusing to look at me. That’s unacceptable in the service is horrible. He could’ve simply told me that they weren’t taking any more orders for the night even though online says they close at four.
MA
megan auton
Jan 3, 2026
1.0
The fries are never good and drive thru always takes forever
CF
Camden F
Dec 29, 2025
1.0
I swear this one always has trouble with orders not just at the window but also making it fresh and or correct. The Older man manger could give to cares and always says well there is a language barrier so that's why the order is not right. Ok I get it for one time but every time. I miss how they could get something right. For them to get something correct would be asking like what 2 plus 2 is. I will now and forever go to the on in Lake St Louis they have great customer service and always get the orders right. Do better!