Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Cleanliness Concerns
Several customers noted that the restaurant was dirty, with reports of ants and unclean tables.
Inconsistent Quality
Feedback indicated a decline in food quality, with complaints about stale or improperly cooked items.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
MA
megan auton
Jan 3, 2026
1.0
The fries are never good and drive thru always takes forever
CF
Camden F
Dec 29, 2025
1.0
I swear this one always has trouble with orders not just at the window but also making it fresh and or correct. The Older man manger could give to cares and always says well there is a language barrier so that's why the order is not right. Ok I get it for one time but every time. I miss how they could get something right. For them to get something correct would be asking like what 2 plus 2 is. I will now and forever go to the on in Lake St Louis they have great customer service and always get the orders right. Do better!
JS
Joseph Saller
Dec 24, 2025
1.0
Went to the drive-thru ordered two Daily Doubles small fry and vanilla shake she comes to the window and gives me one Burger I said that's not my order she was what was your order I told her she had to go get it worse service ever
MD
Ms Dymples
Nov 8, 2025
2.0
This is the 2nd time that I arrive 10mins to 6a and eventhough they are open with workers inside they did not take my order at drive through. I sat for a 2 mins each time. Drove by the windows and I can see ppl inside. This is unacceptable. Starbucks across the street has better service anyway!
MJ
Matt Johnson
Nov 2, 2025
1.0
Service was horrible waited 15 minutes at the drive thru to speak with someone when I had a mobile order asked if I could please have crispy fries got fries and food from 6+ hours ago ordered all large meals to do the monopoly game and got 0 tickets for it drive thru service at window women looked like a alien from another planet gave me her opinions on the food and sauces when I just wanted what I asked on sauces and my mobile order then got told I could only get 3 total sauces after spending $35 will never return to this location
What are the regular opening hours for this McDonald's location?
This McDonald's in O'Fallon, MO is open daily from 5 AM to 4 AM the next day, with Monday opening at 6 AM.
Is the McDonald's drive-thru available, and what are its hours?
Yes, the drive-thru is available daily from 5 AM to 4 AM, except Monday when it opens at 6 AM.
Can I order delivery from this McDonald's all day?
Yes, delivery is available 24/7 every day.
What delivery and pickup options does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there nearby attractions or venues to visit before or after dining here?
Yes, nearby places include Team Trivia of Missouri event space, Sweet Spot Cake Shoppe bakery, and several health and medical centers like ANY LAB TEST NOW.
Are there nearby automotive services if I need a car check before or after visiting McDonald's?
Yes, EVgo EV charging station, Jiffy Lube, Valvoline Instant Oil Change, Dobbs Tire & Auto Centers, and Country Club Car Wash are nearby.
What nearby medical and dental services are available around this McDonald's?
Nearby medical services include Barry Brace DMD & Associates dentist, Deer Creek Dental pediatric dentist, and medical spa Pura Luxe.
Does this McDonald's location offer WiFi and mobile ordering?
Yes, services include WiFi access, mobile ordering, mobile offers, gift cards, and McDelivery.