Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,519 reviews
5 stars
431
4 stars
261
3 stars
279
2 stars
169
1 star
379
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported extremely slow service, long wait times, and issues with order accuracy.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.
Staff Attitude
Several customers noted rude or unhelpful staff, contributing to a negative dining experience.
Management Issues
There were complaints about poor management and lack of training for employees, leading to operational chaos.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and good service.
- YHYolanda HernandezDec 28, 20252.0I ordered 2 fish sandwich & a 6pk chicken nuggets. One fish sandwich was good, the other was only fish on bun. No tarter sauce. Dry. I knew they brought the food really quick. The workers need more training!
- BABrit ADec 9, 20251.0I am almost positive that this location doesn't use standard McDonald's meat, by the way. Their double cheeseburgers are in no way shape or form remotely similar to any other product I've had. Consistently their product is overcooked tiny slivers of burger. The buns do not hold the same. Even their McNuggets over summer were shaped different. Something seems very fishy at this McDonald's. Just nothing similar to Bryan Road or Highway K at N.
- JDJohn DunaganDec 9, 20251.0No matter what you order or when, you are made to wait. I preordered through the app. Knowing how bad the service is at this place. I pulled through the drive through and went to window and was told to pull into a parking space and wait. Food wasn’t ready. I just told them to keep it and pulled away. Do yourself a favor and avoid this place at all costs. So happy that there is another Mc Donalds on Bryan Rd, near by. Different franchisee and completely different type of service.
- SLSia LeightorDec 6, 20251.0You really can't pour an ounce of care into your product, can you? Every single McDonald's in rural Missouri offers a juicy double cheeseburger. Not your location!! Where do you come from? Just absolutely disgusting product, day in & day out. If I were the General Manager, I would be humiliated with the rest & vest job I do. Please have some dignity in training employees to do a fantastic job for the local community.
- BCBri CummaciaDec 3, 20251.0not exaggerating when i say every. single. time. i go here, i have to call them after because they messed up my order. and it’s never a small mess up, either. i’m constantly being handed cold stale food or the wrong order overall. ridiculous. the female manager said she was going to lay into her employees the last time i called, i assume that never happened. go to the location on Bryan, it’s worth the extra 5 minute drive. trust. all of their workers here are incompetent.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in O'Fallon, MO?
McDonald's in O'Fallon, MO is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
What are the drive-thru hours for McDonald's at 2144 W Terra Ln?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Saturday and from 6:00 AM to 11:00 PM on Sundays.
Does McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery services. Delivery hours are 5:00 AM to 10:45 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:45 PM on Fridays and Saturdays.
Is curbside pickup available at this McDonald's location?
Yes, McDonald's offers curbside pickup as one of its pickup and delivery services.
What payment methods are accepted at McDonald's on W Terra Ln?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the McDonald's full menu online?
You can view the full McDonald's menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I earn rewards or earn points for free food at McDonald's?
You can participate in the MyMcDonald's Rewards program to earn points towards free food.
Are there any nearby places to McDonald's where I can get gas or car services?
Yes, nearby locations like Phillips 66 Gas and Petro-Mart offer gas and convenience store options, and Tiger Express Wash and Club Car Wash provide car wash services near McDonald's.
If I'm visiting McDonald's, what nearby places can I check out for additional dining or shopping options?
Nearby dining options include Jimmy John's sandwich shop, Pizza Hut, El Mezon Mexican restaurant, and Simple Simon's Pizza. For shopping needs, you can visit LibertyX Bitcoin ATM and Blue Rhino Propane Exchange.
Are there nearby services such as hair salons or pharmacies close to McDonald's in O'Fallon?
Yes, Great Clips and Reflections Salon And Spa are nearby hair and beauty salons, and Wharf Pharmacy is available for pharmaceutical needs close to McDonald's.