McDonald's

3.4
888 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 N Main St, O Fallon, MO
63366, United States

Hours

Reviews

3.4
861 reviews
5 stars
285
4 stars
163
3 stars
158
2 stars
91
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Inconsistent food quality was noted, with complaints about cold fries, incorrect items, and overall dissatisfaction with the meals.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted friendly and efficient staff members who provided good service.
  • LS
    Liam Schmelz
    2 days ago
    5.0
    Like any other McDonald's, they serve quick and happily. What I enjoyed most is the speed it is served and how good it is.
  • TT
    thenwo
    Dec 29, 2025
    5.0
    Same old Big Mac
  • JG
    Judy Grassmuck
    Dec 26, 2025
    1.0
    No one will wait on you inside of the restaurant. They will just look at you and ignore you. Waited five minutes before saying anything. I was told it was because I was on my phone, which I was not!!!!! I only had the app pulled up to show her. Not once did I not make eye contact with her, no texting, no talking. Both my husband and I just waited and kept making eye contact. Customer service is not available here!!!
  • LN
    Larry N
    Dec 18, 2025
    1.0
    I asked Jayden the department manager if my burger could be cooked to order and he said it could. It wasn't. He's the boss. If he treats customers like cattle, what hope will there be that the staff will do any better?
  • CA
    Connie Adams
    Dec 18, 2025
    5.0
    I mean, it's McDonald's food is pretty much the same at of them. But the employees here are courteous and efficient. The lobby is always clean and right now for Christmas they have really gone out of their way to decorate.

Frequently Asked Questions About McDonald's

What are the regular operating hours at McDonald's in O'Fallon, MO?

The restaurant is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 5:30 AM to midnight on Sunday.

What are the delivery hours for McDonald's in O'Fallon, MO?

Delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.