Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Inconsistent food quality was noted, with complaints about cold fries, incorrect items, and overall dissatisfaction with the meals.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted friendly and efficient staff members who provided good service.
LS
Liam Schmelz
2 days ago
5.0
Like any other McDonald's, they serve quick and happily. What I enjoyed most is the speed it is served and how good it is.
TT
thenwo
Dec 29, 2025
5.0
Same old Big Mac
JG
Judy Grassmuck
Dec 26, 2025
1.0
No one will wait on you inside of the restaurant. They will just look at you and ignore you. Waited five minutes before saying anything. I was told it was because I was on my phone, which I was not!!!!! I only had the app pulled up to show her. Not once did I not make eye contact with her, no texting, no talking. Both my husband and I just waited and kept making eye contact. Customer service is not available here!!!
LN
Larry N
Dec 18, 2025
1.0
I asked Jayden the department manager if my burger could be cooked to order and he said it could. It wasn't. He's the boss. If he treats customers like cattle, what hope will there be that the staff will do any better?
CA
Connie Adams
Dec 18, 2025
5.0
I mean, it's McDonald's food is pretty much the same at of them. But the employees here are courteous and efficient. The lobby is always clean and right now for Christmas they have really gone out of their way to decorate.
What are the regular operating hours at McDonald's in O'Fallon, MO?
The restaurant is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 5:30 AM to midnight on Sunday.
What are the delivery hours for McDonald's in O'Fallon, MO?
Delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What ordering options are available at this McDonald's?
You can order via the McDonald's App, curbside pickup, delivery including same-day and no-contact options, and drive-thru services.
What types of payment does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It's located at 1001 N Main St, O'Fallon, MO 63366, USA.
Are there any nearby grocery or convenience stores near McDonald's?
Yes, Walgreens, a pharmacy and convenience store, is nearby and convenient for picking up essentials before or after your meal.
What entertainment options are close to this McDonald's?
Redbox is nearby, offering DVD and music rentals, which is great for grabbing movies or games after your visit.
Are there any fitness or martial arts clubs near McDonald's?
Yes, Kuk Sool Won and Sah Do Mu Sul martial arts clubs are nearby, offering sports and fitness instruction accessible before or after dining at McDonald's.
How can customers use nearby services like tire or auto repair when visiting McDonald's?
Nearby services like Plaza Tire Service and Len's Auto Repair provide convenient automotive help close to McDonald's, allowing customers to combine errands and meals efficiently.