Multiple customers reported issues with incorrect orders, missing items, and wrong toppings in their food.
Service Quality
While some reviews praised friendly and helpful staff, others highlighted slow service and poor customer interactions.
Food Quality
Several customers expressed disappointment with the quality of food, including cold items, old fries, and poorly made blizzards.
Cleanliness
The restaurant was noted for being clean and well-maintained, with some customers appreciating the cleanliness of the dining area.
Consistency
There were mixed reviews on the consistency of food quality and service, with some customers having great experiences while others faced repeated issues.
OU
Office use
Nov 11, 2025
1.0
Got the wrong item and was treated rude ask for sauce twice that I didn't get I charge more for onion rings to replace fries and got fries instead of onion rings humans Make mistakes. Totally understand Paul was treated very rude by the employee me and my family visit there at least two times a week or more normally good service
KR
Katie R.
Sep 3, 2025
1.0
Ordered two M&M blizzards, each with extra M&Ms, to go. Get home and open them to find not just no extra M&Ms, but no M&Ms hardly at all. We basically got two cups of vanilla ice cream. I could count on one hand the number of spoonfuls that had a piece M&M in it in the entire thing. Not very happy at all. If you want plain vanilla ice cream with maybe 5 M&Ms in the entire thing for the price of blizzards with extra toppings , this is the place for you.
MA
Mike App
Aug 29, 2025
5.0
DQ is DQ
JR
Jamie Robertson
Aug 12, 2025
5.0
DQ is always good. The service was a bit slow tonight.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is there seating available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers seating for customers.
Can I order food online or via a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online for pickup and download the Dairy Queen app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, there is a drive-thru available at Dairy Queen Grill & Chill for convenient service.
Is Dairy Queen Grill & Chill family-friendly and welcoming to children?
Yes, the restaurant is family-friendly and welcomes children.
Where is Dairy Queen Grill & Chill located?
It is located at 9695 Veterans Memorial Pkwy, O Fallon, MO 63366-7589, USA.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Rotary Park, a nearby park and national attraction, which is a great spot for outdoor activities before or after your meal.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Little Caesars Pizza, Jack in the Box, Mr Goodcents Subs and Pastas, and Wendy's, offering a variety of fast food and pizza choices.
Where can I find convenience stores or gas stations near Dairy Queen Grill & Chill?
Nearby convenience stores and gas stations include On the Run, Rocket, Petro-Mart, Phillips 66 Gas, Mobil, Exxon, and fastlane, making it easy to fuel up or pick up essentials during your visit.