Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and mistakes in orders.
Food Quality
Mixed reviews on food quality; some enjoyed the ice cream and blizzards, while others received cold or poorly prepared items.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with mobile orders and specific requests.
Cleanliness
Generally positive feedback on cleanliness, with many noting the restaurant was well-kept and tidy.
Customer Experience
Some customers had positive experiences with staff, while others felt their concerns were not adequately addressed.
SS
Sir-Mittler
1 day ago
5.0
I love a great chocolate malt!
KC
karen coppedge
Dec 23, 2025
5.0
I decided to take an ice cream cake as desert for our Christmas dinner
SB
Scott Brooks
Dec 4, 2025
5.0
The O'Fallon DQ is the best. The staff is always friendly and the food is great! I wish all restaurants had employees that are as friendly, they are always smiling and have great attitudes. Thank you.
AL
Angela Lindsey
Nov 30, 2025
5.0
My app didn't work and Justin took very good care of me.
OU
Office use
Nov 11, 2025
1.0
Got the wrong item and was treated rude ask for sauce twice that I didn't get I charge more for onion rings to replace fries and got fries instead of onion rings humans Make mistakes. Totally understand Paul was treated very rude by the employee me and my family visit there at least two times a week or more normally good service
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is there seating available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers seating for customers.
Can I order food online or via a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online for pickup and download the Dairy Queen app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, there is a drive-thru available at Dairy Queen Grill & Chill for convenient service.
Is Dairy Queen Grill & Chill family-friendly and welcoming to children?
Yes, the restaurant is family-friendly and welcomes children.
Where is Dairy Queen Grill & Chill located?
It is located at 9695 Veterans Memorial Pkwy, O Fallon, MO 63366-7589, USA.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Rotary Park, a nearby park and national attraction, which is a great spot for outdoor activities before or after your meal.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Little Caesars Pizza, Jack in the Box, Mr Goodcents Subs and Pastas, and Wendy's, offering a variety of fast food and pizza choices.
Where can I find convenience stores or gas stations near Dairy Queen Grill & Chill?
Nearby convenience stores and gas stations include On the Run, Rocket, Petro-Mart, Phillips 66 Gas, Mobil, Exxon, and fastlane, making it easy to fuel up or pick up essentials during your visit.