Dairy Queen Grill & Chill

4.3
983 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
9695 Veterans Memorial Pkwy, O Fallon, MO
63366-7589, United States

Hours

Reviews

4.3
983 reviews
5 stars
599
4 stars
205
3 stars
85
2 stars
31
1 star
63

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, missing items, and wrong toppings in their food.

Service Quality

While some reviews praised friendly and helpful staff, others highlighted slow service and poor customer interactions.

Food Quality

Several customers expressed disappointment with the quality of food, including cold items, old fries, and poorly made blizzards.

Cleanliness

The restaurant was noted for being clean and well-maintained, with some customers appreciating the cleanliness of the dining area.

Consistency

There were mixed reviews on the consistency of food quality and service, with some customers having great experiences while others faced repeated issues.
  • OU
    Office use
    Nov 11, 2025
    1.0
    Got the wrong item and was treated rude ask for sauce twice that I didn't get I charge more for onion rings to replace fries and got fries instead of onion rings humans Make mistakes. Totally understand Paul was treated very rude by the employee me and my family visit there at least two times a week or more normally good service
  • KR
    Katie R.
    Sep 3, 2025
    1.0
    Ordered two M&M blizzards, each with extra M&Ms, to go. Get home and open them to find not just no extra M&Ms, but no M&Ms hardly at all. We basically got two cups of vanilla ice cream. I could count on one hand the number of spoonfuls that had a piece M&M in it in the entire thing. Not very happy at all. If you want plain vanilla ice cream with maybe 5 M&Ms in the entire thing for the price of blizzards with extra toppings , this is the place for you.
  • MA
    Mike App
    Aug 29, 2025
    5.0
    DQ is DQ
  • JR
    Jamie Robertson
    Aug 12, 2025
    5.0
    DQ is always good. The service was a bit slow tonight.
  • JG
    Jacque Goldkamp
    Aug 5, 2025
    5.0
    Always fast and friendly

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, and Blizzard® Treats.

What are the operating hours of Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.