Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.3
991 reviews
5 stars
607
4 stars
205
3 stars
85
2 stars
31
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and helpful staff, noting quick service and positive interactions.
Order Accuracy
Several reviews highlighted issues with incorrect orders, missing items, and inadequate responses from management regarding complaints.
Food Quality
Feedback was mixed, with some customers enjoying the food while others reported receiving cold or poorly prepared items.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing to a positive dining experience.
Customer Experience
While many had positive experiences, there were notable frustrations regarding order fulfillment and management's handling of complaints.
RM
Roger Morton
Jan 28, 2026
5.0
Just visited this location. Noticed there were 8 people working (from what I could see), and that was nice to see. Respectful WORKING manager onsite, and the staff wasn't just working they were working together. This goes to show other stores and restaurants that it can be done. I get others will have bad reviews, but when you read them, it's a bad review for petty things. This was the quickest, and most pleasant DQ I've been to.
Thank you to the staff.
TP
Trisha Pettit
Jan 23, 2026
5.0
Very friendly and fast good service and food
NP
N Pierce
Jan 23, 2026
5.0
I had a dilemma that was beyond this franchise's control, yet it was handled promptly and everyone I communicated with were professional and kind. I couldn't ask for better service and would go out of my way in the future to support this store. Thank you!
SS
Sir-Mittler
Jan 11, 2026
5.0
I love a great chocolate malt!
KC
karen coppedge
Dec 23, 2025
5.0
I decided to take an ice cream cake as desert for our Christmas dinner
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is there seating available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers seating for customers.
Can I order food online or via a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online for pickup and download the Dairy Queen app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, there is a drive-thru available at Dairy Queen Grill & Chill for convenient service.
Is Dairy Queen Grill & Chill family-friendly and welcoming to children?
Yes, the restaurant is family-friendly and welcomes children.
Where is Dairy Queen Grill & Chill located?
It is located at 9695 Veterans Memorial Pkwy, O Fallon, MO 63366-7589, USA.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Rotary Park, a nearby park and national attraction, which is a great spot for outdoor activities before or after your meal.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Little Caesars Pizza, Jack in the Box, Mr Goodcents Subs and Pastas, and Wendy's, offering a variety of fast food and pizza choices.
Where can I find convenience stores or gas stations near Dairy Queen Grill & Chill?
Nearby convenience stores and gas stations include On the Run, Rocket, Petro-Mart, Phillips 66 Gas, Mobil, Exxon, and fastlane, making it easy to fuel up or pick up essentials during your visit.
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Certified March 01, 2026Yext Knowledge Graph
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