Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
414 reviews
5 stars
209
4 stars
107
3 stars
40
2 stars
24
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality; some customers praised friendly and fast service, while others reported rude staff and poor management.
Food Consistency
Inconsistent food quality; many customers experienced cold or improperly prepared food, while others enjoyed fresh and hot meals.
Order Accuracy
Frequent issues with order accuracy; several customers reported receiving incorrect items or poorly mixed blizzards.
Cleanliness
Concerns about cleanliness, with reports of unsanitary conditions and unkempt staff.
Ice Cream Satisfaction
Generally positive feedback on ice cream quality, with many customers enjoying the treats despite issues with food.
- AEAngelica EarlNov 9, 20252.0Thanks for closing 30 minutes early
- JMJennifer MasseySep 26, 20251.0We moved to this part of O’Fallon a year ago and I wanted to love this DQ. I’ve gone to the Bryan RD DQ since it was opened. That one is Heaven. The Main Street one is hell. Someone please tell the youngsters how to mix a blizzard.The young kids NEVER mix our blizzards. The only one who is halfway capable with blizzards is the middle aged woman working there. All the toppings are at the top and not towards the middle or bottom of my blizzard. I always order extra Oreo, I pay the extra $ but get less than the DQ on Bryan Road would give me for a regular Oreo blizzard. I used to be able to slide my spoon in towards the bottom and see Oreo particles and chunks throughout it. Not with the Main Street DQ. The manager is a slob at this location. He acts like he hates being there. They’ve screwed up so many of my orders that he recognizes who I am when I come to the window and acts like I’m a burden. The burger meat is weird. It’s never fresh or hot. This peanut butter sundae I ordered extra Peanut Butter and extra peanuts and the Oreo blizzard was supposed to have extra Oreo. Literally, there’s always been something wrong with every order. I’m not exaggerating. I’ve only come to this DQ this year out of desperation. I’m so disappointed. Just for reference, we live right across the street from this DQ, but from here on out we’re driving the xtra 15 minutes to the Bryan Road DQ to receive the quality food for the price it costs. The Main Street DQ has literally pushed us away. Go to the Bryan Rd One, I promise you won’t be disappointed! The service, friendliness, and food are worth the drive. I’m honestly surprised at the 4 Star Rating for the Main St DQ. It’s a lie.
- PFPeter FitznuglySep 26, 20252.0Ice cream is good,but NO ONE in this store knows what malt syrup or powder is.
- SMSuzie MuellerSep 22, 20255.0Dairy Queen is a staple for their blizzards - our kids love the ice cream and chicken. Can be tricky to get in and out of this location, but line moves steadily, we’ve never had too long to wait. Staff is kind - their cakes are great, too!
- MWMichele WagenknechtAug 8, 20252.0Immature employees, manager not at all helpful. Definitely won't be returning to this one!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.
Where is Dairy Queen Grill & Chill located?
It is located at 817 N Main St, O Fallon, MO 63366-1788, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:30 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill have special holiday hours?
Yes, on October 31, 2025, it will be open from 10:00 AM to 5:00 PM. It will be closed on November 27, 2025, and December 25, 2025.
What family-friendly amenities does Dairy Queen Grill & Chill provide?
It offers booster seats, high chairs, outdoor seating, restroom facilities, and a drive-thru for convenience. It is family-friendly and good for kids.
Can I order food online or via a mobile app at Dairy Queen Grill & Chill?
Yes, you can order online via their website and download their app for exclusive deals and mobile ordering with rewards.
How can I contact Dairy Queen Grill & Chill?
You can call them at +1 636-240-2194 or visit their Facebook page at https://www.facebook.com/dairyqueen/.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Near Dairy Queen Grill & Chill, you can also find McDonald's, Imo's Pizza, Subway, Dos Primos Mexican Restaurant, and New China for a variety of dining options.
Are there any nearby automotive and repair services close to Dairy Queen Grill & Chill?
Yes, nearby are J & D Auto & Tire, Len's Auto Repair, and Plaza Tire Service which offer tire services and automotive repairs.
What local amenities near Dairy Queen Grill & Chill might be useful during my visit?
Pharmacies like Walgreens, financial services such as Western Union and Bitcoin ATMs, and beauty and salon services like Mirror Mirror Hair Salon and Salon ID are nearby.