Wingstop

3.1
739 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop O'Fallon MO Hwy K. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
8610 Mexico Rd, O'Fallon, MO
63366, United States

Hours

Reviews

3.1
739 reviews
5 stars
257
4 stars
108
3 stars
82
2 stars
48
1 star
244

What are people saying?

AI-generated from recent customer reviews

Service Delays

Customers frequently reported long wait times for their orders, often exceeding the estimated pickup time.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong flavors.

Food Quality

While some customers enjoyed the food, there were numerous complaints about the quality, including overcooked and cold items.

Staff Behavior

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attention to customers.

Management Issues

Customers expressed concerns about poor management and disorganization, contributing to the overall negative experience.
  • AB
    Alex Buhse
    2 days ago
    1.0
    Ordered online and they said their fryer was being cleaned, and wouldn't be able to make my order. Said that was fine and that I'd like to refund in that case - was told that the store doesn't handle online orders and that I would need to email to refund my online order. I go online and the Wingstop website said to reach out to my local restaurant to get a refund - so seems the employee either didn't know how to handle refunds or was giving me the run around. Issued a chargeback
  • MS
    Madeline Sosah4hhejrh3hh3
    Jan 2, 2026
    1.0
    This is the second time that I have been given the incorrect amount of wings. The first time I received TWO orders with only THREE wings each. Today, one of my orders has FIVE wings!
  • MS
    mike Stevens
    Jan 1, 2026
    1.0
    Every time I come here there’s at least a 2030 minute delay no change today if it wasn’t for my daughter, I would never come back here it’s even more ridiculous. Now it’s gonna be over an hour after the time they said it would be ready. This happens every time I come here. This will be my last and I will call corporate.
  • TS
    Taylor Starling
    Dec 27, 2025
    1.0
    What a joke order 4 ranch gets none.
  • KK
    Kaitlyn
    Dec 13, 2025
    1.0
    The food always tastes great, but there is 0 reason for me to order online, be 20 minutes later than the estimated time for pickup, and still have to wait 30 minutes for my food. An hour later than anticipated after already paying. I wish I could just cancel and get my refund. Doing that and going somewhere else and then back home would still be faster than trying to eat here

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.