Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
857 reviews
5 stars
386
4 stars
229
3 stars
110
2 stars
52
1 star
80
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the freshness and taste of the food, particularly the burgers and fries.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and slow service, especially in the drive-thru.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported unsanitary conditions and a lack of attention to cleaning.
Staff Attitude
There were mixed reviews about staff attitude, with some employees being friendly and helpful, while others were described as rude and unprofessional.
Order Accuracy
Several customers experienced issues with incorrect orders, leading to dissatisfaction.
- DDDakota DiamondOct 11, 20255.0Came in at 1:15 on a Saturday. The food was fantastic. The gentleman in the drive thru window was actually having a great day. Total time in drive thru was less than 4 minutes. Keep it up guys. You're doing great!
- JHJacob HamiltonOct 7, 20251.0Staff not helpful.
- SJSheara JacksonSep 5, 20255.0When I tell u this was the freshest food I done had in a long time from a fast food restaurant…good job Wendy’s , and the guy at the drive thru window was so polite…
- RWrna whitnahAug 29, 20255.0Never had been a Wendy's guy but stopped for a cheeseburger, wow, what have I been missing? Definitely going to hit that place again soon.
- EEelcochevysucksAug 27, 20251.0I was there at 3:00 on August 27th 2025 the girl needs a new attitude if she can't run off customers nobody can
Frequently Asked Questions About Wendy's
Is Brian Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in O'Fallon, MO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter O'Fallon, MO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (636) 272-5230.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Brian Road Wendy’s serve breakfast?
Yes, this Wendy’s location in O'Fallon, MO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru at 9701 Veterans Memorial Parkway?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this Wendy's serves breakfast as well as lunch and dinner.
Can I order Wendy's food for delivery or takeout at this location?
Yes, this Wendy's offers dine-in, drive-thru, delivery where available, and takeout options.
How can I place an online order for Wendy's at this location?
You can order online via the Wendy's app or by visiting order.wendys.com and selecting this location.
What payment methods are accepted at Wendy's here?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu and nutrition information for this location?
Menu and nutrition info can be found on the Wendy's menu website or mobile app, or in-restaurant via posters and crew assistance.
Is this Wendy's currently hiring, and how can I check job openings?
To see if this Wendy's is hiring, visit the Wendy's Careers page and search for openings in O'Fallon, MO.
What nearby places can I visit before or after dining at Wendy's on Veterans Memorial Parkway?
Nearby you can visit Rotary Park for outdoor activities or grab a treat at Dairy Queen Grill and Chill. There are several gas stations like Mobil, Conoco, and QuikTrip for convenience.
Are there nearby ATMs or financial services close to Wendy's at this address?
Yes, nearby financial services include Bitcoin Depot ATM, U.S. Bank ATM, and Western Union for money transfer services.
What other fast food or restaurant options are located near this Wendy's?
Nearby fast food and restaurants include Little Caesars Pizza, Jack in the Box, and Goodcents Deli Fresh Subs.