Brand Certified
Wendy's
3.9(874 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
9701 Veterans Memorial Parkway, O'Fallon, MO
63366, United States
Certified by Wendy's • Mar 01, 2026
(636) 272-5230
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/mo/o'fallon/9701-veterans-memorial-parkway
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.9
874 reviews
5 stars
395
4 stars
230
3 stars
112
2 stars
52
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unhelpful staff, with many experiences of slow service and incorrect orders.
Food Quality
Mixed reviews on food quality; some praised fresh and hot meals, while others complained about stale or cold food.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported unsanitary conditions and a messy environment.
Positive Staff Interactions
A few reviews highlighted friendly and attentive staff members, creating a positive dining experience.
- TRTim ReganFeb 21, 20261.0Waiting in take out line behind a van with a large order. In fact her bill was over $44 as she continued to add to her order! I finally get my turn and he rudely informs me they quit serving breakfast at 10:30. I told him I was in line and it’s now only 10:31. Nothing! No sorry sir, nothing! Why would I give this place my business in the future? I will go out of my way not to give them my business!!!
- SPStephanie PJan 30, 20261.0Over the years we have really enjoyed this location however yesterday’s experience was garbage. After pulling out of the drivethru I taste tested some fries. I immediately turned around as they were stale and not edible. When I arrived home I noticed one of our burgers was thrown together with two smaller patties to accommodate for one larger patty.
- SMscott morrisJan 29, 20261.0So I went to Wendy's today it seems as if I was bothering them. The manager just walked by me to talk to her friend. Horrible service so I went to another place to eat. Never going back to another Wendy's especially when I feel like im bothering them.
- JLJust A Dad LifeJan 29, 20265.0The staff were very friendly and nice. I went inside and the place is clean and inviting. 🍔 Loved the music that was playing the back and the staff were singing along. Had a fantastic Dave’s double combo with fries cooked perfectly with a delicious black coffee! Highly recommend this place!
- BABenjamin AllenJan 27, 20261.0Went in for lunch today and never got our order even taken. No cars in drive through. 5 people working in the kitchen. Only one person working the front counter who had no clue how to take orders. No one helping him. After waiting 9-10 minutes on the people a head of us trying to place there order we made it to the counter and no one said anything to us. Not even a give us a couple minutes. So we left and no one there even cared. Sadly this place is slowly dying just like the others around that have already closed.
Frequently Asked Questions About Wendy's
Is Brian Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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