Wendy's

3.9
590 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1390 Mexico Loop Rd E, O'Fallon, MO
63366, United States

Hours

Reviews

3.9
590 reviews
5 stars
270
4 stars
163
3 stars
69
2 stars
25
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or inattentive service.

Food Temperature

Many customers received cold or old food, leading to dissatisfaction, while others enjoyed hot and fresh meals.

Order Accuracy

Numerous complaints about incorrect orders, including missing items and wrong food being served.

Cleanliness

Reports of dirty dining areas and unsanitary conditions, including unclean tables and food preparation areas.

Drive-Thru Efficiency

Drive-thru service is often slow, with long wait times reported, although some customers noted quick service during less busy times.
  • BS
    B Stieben
    Nov 7, 2025
    1.0
    I hope tgis is one of 300 getting shut down
  • GA
    Gary Amelong
    Oct 30, 2025
    1.0
    I understand what I was ordering is discounted with your promotion but I still expect it to be of a decent temperature. you guys are giving out objectively old cold chicken nuggets to anyone who takes advantage of your promotion today. Shame on you.
  • BH
    Benjamin Hostetter
    Oct 27, 2025
    5.0
    Haven’t asked his name but the guy running the window on nights lately is killing it. Phenomenal service, food is always hot and out quick, I’ll definitely keep returning as long as the standard stays this high.
  • JS
    Jon Starn
    Oct 23, 2025
    1.0
    went on Sat 10-18.drive thru took 20 minutes drove 1 mile home and fries were cold and old.bacon on the bacon burgers was 1 slice for each burger, torn in half.friendly svc but not friendly enough for 2 combos for $27.
  • DL
    Donna Lyons
    Oct 20, 2025
    5.0
    Tranis, I believe is the cashier I interacted with was most helpful, pleasant and professional. A true asset to Wendy’s!! I worked for Wendy’s on Rodney Parham under Jeff almost 50 years ago so I know the high standards Wendy’s strives for.

Frequently Asked Questions About Wendy's

Is Mexico Loop Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.