Wendy's

3.9
598 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1390 Mexico Loop Rd E, O'Fallon, MO
63366, United States

Hours

Reviews

3.9
598 reviews
5 stars
275
4 stars
164
3 stars
69
2 stars
25
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude or unhelpful staff, with some experiences highlighting poor customer service and long wait times.

Food Quality

There were numerous complaints about cold or incorrect food orders, with some customers expressing dissatisfaction with the freshness and temperature of their meals.

Positive Staff Interactions

Despite the negative feedback, several reviews praised specific staff members for their friendliness and helpfulness, indicating that some employees provide excellent service.

Cleanliness Concerns

Multiple reviews noted issues with cleanliness in the dining area and food preparation, contributing to a negative dining experience.

Inconsistent Experience

Customers described their experiences as hit or miss, with some visits being satisfactory while others were disappointing.
  • TT
    Tom
    3 days ago
    5.0
    Excellent hamburger and fries as always. Guy at the drive through window supper friendly and efficient but...gave me wrong soda.
  • DH
    Deborah Hosemann
    3 days ago
    5.0
    took our Memory Care residents for lunch and everyone there was so polite and the food was delish! The residents lived it all!!
  • TS
    Thomas Strawn
    5 days ago
    1.0
    Zero today Wendy’s doors were all locked with people inside sitting down eating. People were still using the drive thru, idk 🤷
  • GO
    Grey Oji
    Jan 3, 2026
    5.0
    Too bad they’re closing all over town
  • EB
    Elissa Boling
    Dec 4, 2025
    1.0
    Just pulled up to order and the guy said " oh great, another car". So rude and unnecessary.

Frequently Asked Questions About Wendy's

Is Mexico Loop Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Mexico Loop Road?

The drive-thru is open daily from 6:30 AM to midnight.