Taco Bell

2.7
247 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 4231 State Highway K in O'Fallon. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4231 State Highway K, O'Fallon, MO
63368, United States

Hours

Reviews

2.7
247 reviews
5 stars
73
4 stars
28
3 stars
21
2 stars
13
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including skimpy ingredients, incorrect orders, and unsanitary conditions.

Management Issues

Customers expressed dissatisfaction with management, citing poor oversight, lack of staff training, and inadequate responses to complaints.

Consistency

There were mixed reviews regarding consistency, with some customers experiencing good service and food, while others reported frequent mistakes and poor quality.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and unclean dining areas.
  • PP
    priya
    Nov 13, 2025
    1.0
    Owner’s Attention If you continue to have employees like this, this location won’t last long. Every time I visit, there’s always an excuse to avoid taking food orders. A few days ago, I was told the system was down and asked to come inside to place my order — yet cars behind me were being served just fine. Yesterday around 9pm, (same person) I was told they were only accepting Grubhub orders. When I drove past the window, the employees were laughing at me, clearly showing they had no interest in working or serving customers. This location needs immediate attention to improve staff behavior and ensure respectful, and professional behavior.
  • XP
    Xuan Pham
    Nov 7, 2025
    1.0
    I came to pick up my order around 11:30 pm. There were 3 guys. The first guy just stared at me when I pulled up and turned and walked away into the back , another guy came over and same attitude, he just kept saying “huh huh? “ no greeting no nothing. Told them I’m here to pick up my order , and he didn’t say anything and walk away again. And I can hear them talk shit about us. And when he hand me my food he wasn’t even looking he was looking somewhere else and almost drop the food from my hand. Didn’t say bye or nothing. Shitty service, they honestly need to train their employees because the service and respect for customers was extremely downhill. And they have a drive through but made you order on the app even though they have order station at drive through.
  • BB
    Bryce Bachowski
    Oct 30, 2025
    1.0
    Placed a $20 order, and was missing 2 items. Had to ask one of the workers multiple times about the missing items, while trying to talk over them blasting NBA Youngboy in the kitchen. Didn’t need anymore attitude about asking someone to do their job and check the order, so I left without the 2 other items. You’re better off driving down the road to the other location on Hwy K.
  • TC
    Terri Conrey
    Oct 27, 2025
    1.0
    Used to be one of the better taco bells in the area for service and food. They've gone downhill. I gave it a few tries to make sure it wasn't just a bad night, but nope. Staff is extremely rude and they can't get anything right. Have to watch your receipt to make sure they put everything on there, and check the bag thoroughly before you leave. Its never right. Whoever the manager is needs to either teach them how to do the job or they all need replaced. This is ridiculous!! We'll find another location. If I want service this bad I'll go to Popeyes next door.
  • TM
    Tyler Miller
    Oct 25, 2025
    1.0
    The management or whoever runs this really needs to crack down on this place.. I know that’s hard with the work force nowadays. To wait in line for 20 minutes with a whopping 2 cars in front of me and no one in the lobby, to be told they are understaffed and can’t take orders before 8 o clock is unbelievable! To be rude on top of that after waiting that long is ridiculous. I used to support this place but good luck with the workers you have now. Went to McDonald’s and they were understaffed served me quickly without excuses. Guess what the got a tip for not being lazy!

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 4231 State Highway K in O'Fallon, MO?

The Taco Bell is open daily from 9:00 AM to 2:00 AM.

Does the Taco Bell at this location offer drive-through service?

Yes, the drive-through is open daily from 9:00 AM to 2:00 AM.