Jimmy John's

3.9
200 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1264 Hwy K, O'Fallon, MO
63366, United States

Hours

Reviews

3.9
200 reviews
5 stars
118
4 stars
26
3 stars
12
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude interactions and poor handling of complaints.

Food Quality

Several reviews highlighted issues with food quality, including incorrect orders, insufficient ingredients, and stale bread, leading to dissatisfaction among customers.

Speed of Service

Many customers appreciated the quick service, with some noting that the food was prepared and delivered promptly, although there were complaints about delays in delivery.

Cleanliness

The restaurant is frequently noted for its cleanliness, with specific mentions of clean bathrooms and a tidy dining area.

Pricing Concerns

Customers expressed concerns about pricing, feeling that the value for money was lacking due to portion sizes and quality of ingredients.
  • MR
    Michaela Reed
    Dec 2, 2025
    5.0
    Lovely staff & great quality sandwich!! I love the tuna
  • GK
    georgia kallery
    Sep 30, 2023
    4.0
    W so I’ve add r
  • MH
    Mike Hernandez
    Dec 12, 2018
    5.0
    Probably the cleanest bathroom I've seen in a public place, don't think this place is relatively new either. I just hope to think the kitchen is just as clean. Same fast and quality food that you'd expect from Jimmy John's. Great staff, will be back
  • MP
    Mr. Paradox
    May 6, 2017
    5.0
    Very freaking fast