Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 8604 Mexico Rd. in O'Fallon is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
342 reviews
5 stars
183
4 stars
61
3 stars
39
2 stars
17
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised friendly service while others reported rudeness and poor order handling.
Food Quality
Food quality is generally praised, especially the burgers and fries, but some customers noted issues with incorrect orders and food temperature.
Pricing
Many customers found the prices to be excessively high for the portion sizes and quality, leading to dissatisfaction.
Cleanliness
The restaurant is often described as clean, contributing positively to the overall dining experience.
- NCNathaya CromwellJan 6, 20264.0Food was good, customer service was great, but the older woman taking my order did spit on us 2 times on accident bc she was eating somthing while talking 😭 shit happens yk just be causous
- SQSam QasrawiJan 5, 20261.0I really like Five Guys and I respect everyone when I go there so I would really appreciate it if I get some of that respect back. Today I went there and there is this lady at the register she was rude, rushed me the whole time, and gave the wrong order even though I told her what I wanted 3 times. Sorry, but I won’t eat there anymore . Note: everyone else that works there is extremely nice and friendly.
- AAAmandaJan 1, 20265.0If you haven’t been here when Jacquelyn S is working you are truly missing out! We were greeted with the friendliest smile and treated like she has know us for years! She has a great sense of humor and loves seeing her customers happy! 10/10 recommend this location!
- TST SDec 27, 20255.0First time here, used a gift card the young man that took our order was very friendly, food was hot and tasty!! Clean restaurant, we will be back!!
- CSChadd StricklandDec 6, 20255.0Timothy, Carl, & Kenny made this an excellent experience I came in close to their closing time and they were unfazed and prepared my food with exceptional quality these 3 guys are an asset to your business and need a raise!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 8604 Mexico Rd. accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for Five Guys at 8604 Mexico Rd.?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services?
Yes, Five Guys offers delivery every day from 11:00 AM to 9:30 PM and in-store pickup service.
Where can I view the menu or place an order online for this Five Guys location?
You can view the menu and place an order online at https://order.fiveguys.com/location/five-guys-mexico-road/menu.
What are some popular food items at Five Guys Mexico Rd.?
Popular items include hamburgers, cheeseburgers, fries, milkshakes with over 1,000 combinations, hot dogs, veggie sandwiches, and grilled cheese.
What payment options are accepted at Five Guys on Mexico Rd.?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a way to customize my burger or milkshake at Five Guys?
Yes, you can customize your burger in over 250,000 ways and choose from more than 1,000 milkshake combinations.
What nearby places can help me find Five Guys at 8604 Mexico Rd.?
Classic Car Wash and uBreakiFix are nearby landmarks that can help you locate Five Guys on Mexico Road.
Are there any nearby restaurants to Five Guys where I could go after a meal?
Yes, nearby restaurants include Wingstop, Applebee's Grill + Bar, Thai Bar, and Cappuccino's where you could enjoy drinks or dessert after your meal.
Can I combine a visit to Five Guys with other services in the area?
Definitely! You can get your car cleaned at Classic Car Wash or repair your phone at uBreakiFix nearby before or after enjoying your meal.