Sonic Drive-In

3.5
1444 reviews
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Business Details

1412 Burlington, North Kansas City, MO
64116, United States
(816) 421-5941
http://www.sonicdrivein.com/locations/us/mo/north-kansas-city/1412-burlington/store-2323
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in North Kansas City, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1412 Burlington for the ultimate SONIC experience!

Location

Sonic Drive-In
1412 Burlington, North Kansas City, MO
64116, United States

Hours

Reviews

3.5
1,444 reviews
5 stars
501
4 stars
367
3 stars
207
2 stars
105
1 star
264

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Many customers expressed dissatisfaction with the quality of food, citing issues like cold, overcooked, or poorly prepared items.

Staff Attitude

Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and dismissive.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness at the location.
  • KC
    Katrina Coulter
    4 days ago
    5.0
    The customer service was on point. The food was hot and delicious, and the strawberry shake was shakin.
  • LL
    Lori Lori
    Dec 20, 2025
    1.0
    i genuinely hate this location. My order is always messed up and i don't get my full order or when i paid for. I would rather drive 30 minutes to a different location then come to this one
  • BC
    Benny “Grinder” Crenshaw
    Dec 9, 2025
    5.0
    This place is amazing and the staff are to die for love this plase
  • DD
    Dawn
    Dec 3, 2025
    1.0
    This location has a lot of issues making food correctly and fresh. They usually overcook the french fries and the grease smells old! All year round..
  • JA
    Joseph Ashley
    Nov 1, 2025
    1.0
    One of the worst Sonic I've ever been to no split payment no tap pay please if you come here come with a bulldozer and push it down
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