Brand Certified
Sonic Drive-In
3.5(1451 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
1412 Burlington, North Kansas City, MO
64116, United States
Certified by Sonic Drive-In • Mar 01, 2026
(816) 421-5941
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/mo/north-kansas-city/1412-burlington/store-2323
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in North Kansas City, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1412 Burlington for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.5
1,451 reviews
5 stars
504
4 stars
368
3 stars
208
2 stars
105
1 star
266
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Many reviews highlighted issues with food preparation, including burnt items, incorrect orders, and overall dissatisfaction with food freshness.
Customer Service
While some employees received praise for their friendliness, numerous reviews mentioned rude staff and poor customer interactions.
Location Issues
Several customers noted that this location appears to be understaffed and poorly managed, affecting both service and food quality.
- KRkaren riffleFeb 18, 20263.0Very slow service!
- MMMaggie MaineFeb 2, 20265.0I come here every morning I know it's gotten better and better The older gentleman in the morning is fast accurate and very friendly now that we see each other Monday through Friday I know his name is Rich this guy cares about his customers!!!
- RHRuthann HickmanJan 11, 20261.0I paid 11 dollars for a BLT sandwich. And I got 4 little pieces of burnt bacon on my sandwich. That was it! Why would anyone even serve that to a customer??? This was the Sonic Drive In on Burlington on North Kansas City
- KCKatrina CoulterJan 8, 20265.0The customer service was on point. The food was hot and delicious, and the strawberry shake was shakin.
- LLLori LoriDec 20, 20251.0i genuinely hate this location. My order is always messed up and i don't get my full order or when i paid for. I would rather drive 30 minutes to a different location then come to this one
Brand Certified Facts from Sonic Drive-In
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Certified March 01, 2026Yext Knowledge Graph
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