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Sonic Drive-In

3.5
(1451 reviews)

Business Details

1412 Burlington, North Kansas City, MO
64116, United States
(816) 421-5941

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in North Kansas City, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1412 Burlington for the ultimate SONIC experience!

Location

Sonic Drive-In
1412 Burlington, North Kansas City, MO
64116, United States

Hours

Reviews

3.5
1,451 reviews
5 stars
504
4 stars
368
3 stars
208
2 stars
105
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

Many reviews highlighted issues with food preparation, including burnt items, incorrect orders, and overall dissatisfaction with food freshness.

Customer Service

While some employees received praise for their friendliness, numerous reviews mentioned rude staff and poor customer interactions.

Location Issues

Several customers noted that this location appears to be understaffed and poorly managed, affecting both service and food quality.
  • KR
    karen riffle
    Feb 18, 2026
    3.0
    Very slow service!
  • MM
    Maggie Maine
    Feb 2, 2026
    5.0
    I come here every morning I know it's gotten better and better The older gentleman in the morning is fast accurate and very friendly now that we see each other Monday through Friday I know his name is Rich this guy cares about his customers!!!
  • RH
    Ruthann Hickman
    Jan 11, 2026
    1.0
    I paid 11 dollars for a BLT sandwich. And I got 4 little pieces of burnt bacon on my sandwich. That was it! Why would anyone even serve that to a customer??? This was the Sonic Drive In on Burlington on North Kansas City
  • KC
    Katrina Coulter
    Jan 8, 2026
    5.0
    The customer service was on point. The food was hot and delicious, and the strawberry shake was shakin.
  • LL
    Lori Lori
    Dec 20, 2025
    1.0
    i genuinely hate this location. My order is always messed up and i don't get my full order or when i paid for. I would rather drive 30 minutes to a different location then come to this one

Brand Certified Facts from Sonic Drive-In

Sonic Drive-In partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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